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Retail Sales Consultant Resume Example

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RETAIL SALES CONSULTANT
Career Focus

Results- oriented retail sales consulted that has gained an adequate amount of education and experience in teaching and training others to work at their full potential in order to be successful. Demonstrated knowledge of technology education by receiving a Master's Degree in Teaching & Learning W/ Technology. Also Demonstrated experience by teaching a group of Adults at a community college level Intro to computers and College Study skills.

Summary of Skills

●*Customer Service ● *Problem Solving Skills ● *Privacy Policies ● *Strong communication and interpersonal skills. ● *Ability to work in a fast-paced, team environment ● *Excellent Multi-tasking skills *Results Driven

*Technology Integration ● *Employee staffing/Meetings ● *Administrative Duties ● *Ability to communicate and execute management directives ● *Team Building & strong problem solving skills
Accomplishments

Received Excellent Willing To Recommend (WTR) Scores for several consecutive months

Chosen by store manager to give the team best practices on driving Digital Life sales in the month of March

Professional Experience
Retail Sales Consultant
August 2013 to Current AT&T Mobility － Memphis, TN
  • Sells all products and services offered by the Company.
  • Meet all sales objectives.
  • Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.
  • Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features.
  • Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs.
  • Handle service inquiries from customers.
  • Provides efficient, courteous customer service and assistance in all aspects of product offerings and services.
Sales Support Representative
September 2012 to August 2013 AT&T Mobility
  • Facilitates the service experience in-store with Customer Support and other non-sales or quick sales related issues
  • Assist with quick hit sales when needed
  • Inventory management - including counts, ordering, maintaining, receiving, returning, tracking and securing equipment and supplies
  • Prepare bank deposits, Balance POS drawer, Process and prepare paperwork for recordkeeping and report generation
  • Responsible for adherence to the iPOG, managing store resets and upholding merchandising standards Performs other duties set forth in job description
Adjunct Instructor
August 2010 to May 2012 Mid-South Community College － West Memphis, AR
  • Integrated technology into the curriculum, and encouraging engaged scholars.
  • Maintained accurate student accounting records in compliance with Lee College requirements
  • Submitted required student reports to the Admissions & Records Office according to schedule
  • Directed and evaluated the learning experience of the students in accordance with adopted curricula and approved procedures.
  • Taught assigned classes in keeping with approved syllabi, outlines, and instructional materials.
  • Provided counsel/guidance to students when there is a need
  • Performed other duties as assigned.
Assistant Store Manager / Follett Campus Bookstore
May 2010 to April 2012 Mid-South Community College － West Memphis, AR
  • Provides prompt, courteous customer service and professionally resolves customer issues
  • Distinguishes between acceptable and unacceptable employment applications, making recommendation for applicant interviews
  • Conducts performance and disciplinary discussions in Store Manager's absence
  • Assumes Store Manager responsibilities when needed
  • Assist the Store Manager with shift coverage in the event there are no other employees available to work
  • Develops employee work schedules
  • Ability to finalize, transmit and process weekly time and attendance records and payroll
  • Performs other duties as assigned by the Store Manager
Education
Master of Arts : Teaching & Learning, 2010 Ashford University － Clinton, IA, US Master of Arts (2010); Teaching & Learning with Technology (Technology Integration); Ashford University; Clinton, IA; (Online)
Bachelor of Science : Interdisciplinary Studies, 2008 Arkansas State University － Jonesboro, AR, US Bachelor of Science (2008). Interdisciplinary Studies, (Social Work, Psychology, Education) Arkansas State University; Jonesboro, AR Technological Integration & Skills Microsoft Works~ Microsoft Office Suite~ Power Point~ Word Excel~ Quick Books Pro~ Internet Navigation~ Word Perfect~
Professional Affiliations

Currently Attending University of Central Arkansas Online teaching courses to broaden my knowledge in the teaching/Training career field

Skills

Customer Service, Management ,Retail Sales, Inventory, Sales, All Sales, Contracts, Filing, Pricing, Retail, Retail Marketing, Sales Consultant, Sales Objectives, Teaching, Training, Instructor, Adult Learning, Customer Support, Merchandising, Ordering, Point Of Sale, Technology, Sales Or, Sales Related, Sales Support, Problem Solving, Staffing, Team Building, Learning, Integration, Integrator, Teaching, Excel, Microsoft Office, Opus, MyCSP

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Resume Overview

Companies Worked For:

  • AT&T Mobility
  • Mid-South Community College

School Attended

  • Ashford University
  • Arkansas State University

Job Titles Held:

  • Retail Sales Consultant
  • Sales Support Representative
  • Adjunct Instructor
  • Assistant Store Manager / Follett Campus Bookstore

Degrees

  • Master of Arts : Teaching & Learning , 2010
    Bachelor of Science : Interdisciplinary Studies , 2008

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