Retail Operations Specialist, 10/2012 to Current The Boeing Store – North Charleston, SC •
Open and close store and prepare daily deposits.
Balance cash drawers and arrange paperwork accordingly.
Merchandise displays to reflect current
promotions and maintain stocked shelves for a better customer experience.
Interact with corporate customers and assist in
corporate gift ideas, preparation of corporate gifts, and ringing of sales with
department charge lines.
Process weekly shipments for accuracy, replenishing
the sales floor as needed.
Welcome customers and offer exceptional customer
service to build lasting relationships.
Keep customers informed of current promotions,
new product, or sale items to fit their needs.
Front end/Cash Office Operator, 02/2012 to 10/2012 Lowe's – North Charleston, SC •
Greeted customers upon entering the store.
Handled the payments of hundreds of customers
Assisted co-workers with excellent customer
service on sales floor and at the register as needed.
Answered phones and transfer caller to
appropriate department at Customer Service Desk.
Audited and rebuilt cash drawers daily upon
store opening. Prepare deposit and make cash orders as needed.
Stock Supervisor, Gap Inc. – North Charleston, SC •
Supervised the intake of daily shipments for
Supervised and assigned team (of 8 or more) to
distribute products to the appropriate departments.
Followed corporate guidelines to ensure product
was displayed to visual standards as well as assisted in merchandising.
Organized merchandise in the stock room for easy
accessibility to replenish displays and provide customer with desired items.
Led team in weekly processes for updating
store-wide sales promotions and markdowns.
Executed customer service skills in all areas:
cash register, fitting room, sales floor.
Facilitated satisfactory conclusions with
Accurately maintained cash drawers and assisted management with drawer
High School Diploma: College of Charleston - Charleston, SC