Mercedes-Benz Financial ServicesSeptember 2015 to CurrentRetail Credit Analyst Fort Worth, TX
Perform in-depth analysis of business and personal retail credit applications in accordance with the retail credit playbook
$200,000 authority level per transaction - negotiations with dealers on total exposure over $200K for final submission to upper Mgmt.
Maintain a standing in top 5 of most applications worked and top 3 in phone calls/Case deals worked every month
Collaborated with colleagues to develop several process improvements submitted to MyIdea; one of which has recently been selected
Develop and maintain strong relationships with dealer partners by helping them with funding, collections, and customer issues
Extracting loss reports and analyzing accounts to determine the reason for charge offs in our monthly $30k loss meetings.
TD Auto FinanceMarch 2014 to October 2015Senior Credit Analyst/ Credit Investigations
Retail Credit Analyst Westlake, TX
Perform in-depth analysis of business and personal retail credit applications based on current portfolio risk and bank policies
Responsible for an average of 500 monthly processed applications for approximately $11.6 million in acquisitions per month
Prepare PowerPoint presentations using Excel and Access for monthly reports on lost opportunities and forecasting areas of growth
Resolving escalated dealer contracting issues due to errors or miscommunications in order to achieve legendary customer service
Initiated peer development program for underperforming analysts: simulations calls, development scorecards and progress tracking
Led segments of new hire training for employees - involving an average of 20 analysts per class each year
Proficiency In: Written/oral communication, Microsoft Office, ACE, FAW , Innovis, CVM, Lexis Nexis, FastData.
Holt CaterpillarApril 2007 to March 2009Business Financial Analyst Irving, TX
Responsible for $10.5 million per month state wide revenue generated by financial contracts
Analyzed customer financial statements and business needs in order to identify the ideal financial tools for their business needs
Assisted our primary lender CAT Financial with contract modifications, remarketing objectives, and collection accounts
Negotiated contract placements with outside lenders using data from spreading customer financials
Managed the generation of over $500,000 in monthly revenue from Holt leasing and rental contracts
Oversaw completion of all back office processing such as funding, invoicing, wire transfers and insurance requests.
University of Texas ArlingtonMay 2011
Dec 2006Master of Business Administration
BSBA: Finance AccountingFinance Accounting Memberships - Accounting Society, Alumni Association