To obtain employment with a company that demands quality performance, while providing excellent Customer service, with willing to promote within.
Dynamic and results focused person with solid qualifications in customer service representation. Assisted each customer and/or personnel with consistency. Quality resolution identification and communication. Team oriented. A high energy, enthusiastic individual; who combines strong interpersonal and rapport-building skills with outstanding high quality service. Acclimated to taking on diverse responsibilities in a professional manner. Posse's outstanding communication skills in problem solving. Work effectively in High-Stress, Time sensitive and High-Profile environments. Acquired a broad knowledge of different software operation. Specializing with ability to assist a customer and/or guest with promptness and determination of satisfaction.
• Greeted customers and determined their needs and wants
• Discussed type, quality and number of merchandise required for purchase
• Recommended merchandise based on individual requirements
• Advised customers on utilization and care of merchandise
• Provided advice to clients regarding particular products or services
• Explained the use and advantage of merchandise to customers
• Answered customers' queries and concerns
• Showed the live working of merchandise
• Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates
• Prepared sales contracts and accepted payment through cash, and credit card
• Assisted in display of merchandise
• Maintained sales records for inventory control
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