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Restaurant Waitress/Bar Waitress Resume Example

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RESTAURANT WAITRESS/BAR WAITRESS
Professional Summary

Proactive Restaurant Waitress/Bar Waitress with 22 years of experience working in variations of restaurants and a school system. Focused and efficient team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service. Solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and maintaining a clean environment. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Proudly licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Coordinated, prepared food, set up tables, and was right hand man (woman) involving banquets consisting of 200 or more patrons.

Skills
  • Daily specials memorization
  • Food and beverage pairings
  • Guest relations management
  • Dining area maintenance
  • High-volume dining
  • Banquet coordination
  • Cash handling
  • Hospitality service expertise
Work History
Restaurant Waitress/Bar Waitress, 01/2019 to 03/2020
Porter's Cafe – City , STATE
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Bussed and reset tables, working efficiently to keep dining room and work areas clean.
  • Greeted and maintained relationships with regular customers.
Restaurant Waitress/Bar Waitress, 01/2008 to 01/2020
Los Hermanos Restaurant & Lounge – City , STATE
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Bussed and reset tables, working efficiently to keep dining room and work areas clean.
  • Greeted and maintained relationships with regular customers. Had specialized orders memorized pertaining to each individual.
Cafeteria Staff Member, 05/1995 to 05/2005
Superior Unified School District 15 – City , STATE
  • Built personal relations with students, staff members and visitors. Till this day many parents and students still acknowledge the care and compassion I set forth.
  • Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
  • Tracked meal purchases and accepted payments (cash only). Used a metal box cash retainer and documented purchases by hand on ledger.
  • Provided exemplary service to students, staff, and visitors.
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Served food according to temperature, safety, and presentation guidelines.
  • Documented attendance regarding numbers of students who dined and purchased items.
  • Transported food items from supplier to school.
Education
GED: 05/1972
Kinder High School - City, State
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How this resume score could be improved?

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Resume Strength
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Resume Overview

School Attended

  • Kinder High School

Job Titles Held:

  • Restaurant Waitress/Bar Waitress
  • Cafeteria Staff Member

Degrees

  • GED : 05/1972

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