Driven customer service professional eager to obtain a position that makes full use of
expertise in building substantial rapport with clients. Confident and effective communicator who receives excellent customer feedback. Strong organizational skills and fast learning ability ensure a positive contribution to your team.
Clearly and effectively communicated with customers. Responded to customers' needs appropriately. Able to recognize difficult or emotional customer situations and refer them for further assistance. Developed successful working relationships with guests by always considering the patrons impact in all actions and decisions. Answered telephones promptly and professionally. Completed duties accurately, and thoroughly within established time frame.
Consistently kept composure in stressful situations. Understood the importance of completing a task in a timely manner while putting best work forward. Effectively executed and switched between multiple tasks while remaining focused and ensuring the utmost customer satisfaction. Curated wonderful working relationships with patrons and learned to anticipate their needs. Unfailingly demonstrated professionalism, courtesy, and sensitivity when dealing with customers. Communicated with management clearly and concisely. Proactively updated management on inventory and monitored sales. Helped reduce costs and assisted in loss prevention. Provided onsite training for new employees. Established great organizational and time management skills.
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