LiveCareer-Resume

restaurant manager resume example with 11 years of experience

JC J S S JS J S S JS J S S JS J S S JS J S S JS J S S JS
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Talented leader offering over 15 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills.

Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.

Skills
  • Managerial background
  • Food service background
  • Point of Sale (POS) system operation
  • Staff Management
  • Inventory control and record keeping
  • Order delivery practices
Work History
07/2018 to 03/XXX0 Restaurant Manager Pm Hotel Group | Wilmington, DE,
  • Monitored social media and online sources for industry trends
  • Applied knowledge of previous supply needs and foretasted business levels to estimate required supplies
  • Organized special events in restaurant, including receptions, promotions and corporate luncheons
  • Led and directed team members on effective methods, operations and procedures
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition
  • Prepared for and executed new menu implementations
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
  • Carefully interviewed, selected, trained and supervised staff
  • Correctly calculated inventory and ordered appropriate supplies
  • Maintained safe working and guest environment to reduce risk of injury and accidents
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies
  • Increased customer satisfaction by resolving service and Kitchen issues
04/2009 to 04/XXX0 Server Benchmark Hospitality | Boothbay Harbor, ME,
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons
  • Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies
  • Supervised restocking of salad bar and buffet for lunch and dinner service
  • Unsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Prepared beverages and filled food orders for customers
  • Served needs of more than approx 30-40 customers in busy Baseball stadium environment
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
  • Greeted and maintained relationships with regular customers
  • Checked identification to enforce age regulations for alcoholic beverages
12/2015 to 07/2018 Server Benchmark Hospitality | Lake Havasu City, AZ,
  • Prepared beverages and filled food orders for customers
  • Greeted and maintained relationships with regular customers
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Checked identification to enforce age regulations for alcoholic beverages
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by 15 % on average
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
  • Bussed and reset 10-20 tables per shift, working efficiently to keep dining room and work areas clean
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
Education
Expected in 1990 to to | General Studies Columbia State Community Colleges , Columbia, TN GPA:
Expected in 1990 to to High School Diploma | Duke Ellington School Of The Arts, Washington, DC GPA:
Accomplishments
  • Welcome to Dropbox! Keep your files safe Take your stuff anywhere Send large files Work on files together Learn how to get started with Dropbox: Keep your files safe Dropbox lets you save docs, photos, videos, and other files — all in one place — and automatically backs up your stuff.
  • So if your computer breaks down or you leave your phone on the train, your stuff is safe.
  • On Windows or Mac 1.
  • Make sure you’ve installed the desktop app on your computer.
  • 2.
  • Drag and drop files into the Dropbox folder.
  • That’s it! Add files to your Dropbox WINDOWS 1 continued home MAC On iOS or Android 1.
  • Tap the More actions menu (...) icon in the top-right corner.
  • 2.
  • Choose Upload File (in iOS) or Upload here (in Android).
  • 3.
  • Select the location you’d like to upload files from.
  • 4.
  • Select the files you’d like to add, and then tap Upload.
  • ANDROID continued On dropbox.com 1.
  • Sign in to dropbox.com.
  • 2.
  • Click the Upload button at the top of the window.
  • 3.
  • Choose the file you’d like to add, and click Open.
  • 4.
  • Or, just drag and drop files directly into your web browser.
  • Home iOS Save your photos and docs to Dropbox, and access them on any computer, phone, or tablet with the Dropbox app.
  • Every file you save to Dropbox is automatically synced to all your devices, so you can get to your stuff from anywhere.
  • Take your stuff anywhere 2 Get the desktop app Get the iOS app Get the Android app continued Install the desktop and mobile apps home Need to send a file.
  • Just add it to your Dropbox, share a link to it, and you’re done.
  • No matter how large the file is, anyone with the link can view or download a copy — even if they don’t have a Dropbox account.
  • On dropbox.com 1.
  • Sign in to dropbox.com, and find the file or folder you’d like to share.
  • 2.
  • Hover over the file or folder, and click the Share button that appears.
  • (If you’re sharing a folder, you’ll see a drop-down menu.
  • Choose Send link.) 3.
  • Enter the email addresses of the people you want to invite, and click Send.
  • Or, copy and paste the link.
  • Send large files 3 continued home Share a link to a file On Windows or Mac 1.
  • Install the Dropbox desktop app if you haven’t already.
  • 2.
  • Open your Dropbox folder, and find the file or folder you’d like to share.
  • 3.
  • Right-click on the file and select Share Dropbox Link.
  • The link will be copied automatically.
  • Just paste it into an email, instant message, or wherever you’d like people to access it.
  • Continued WINDOWS MAC home Collaborate on presentations and docs — without emailing files back and forth.
  • Just create a shared folder and add other people to it.
  • When you edit a file in a shared folder, everyone instantly gets the latest version on their devices.
  • On dropbox.com 1.
  • Sign in to dropbox.com, and click on Share a folder..
  • At the top of the window.
  • 2.
  • Choose I’d like to create and share a new folder, click Next, and enter a name for your shared folder.
  • Work on files together 4 continued Set up a shared folder home 3.
  • Click Next, and enter the email addresses of the people you want to invite.
  • 4.
  • Add a personal message if you’d like, and click Share folder.
  • Continued home You’re all set to use Dropbox.
  • Get started now, and let us know what you think on Twitter.
  • Hooray, now you’re a Dropbox all-star! 5 continued home See more tips and tricks Check out our Help Center to learn how to recover old versions of files, save space on your computer with Selective Sync, and explore other advanced features.
  • Dropbox also includes a number of security tools to help you further protect your account and data.
  • Visit our Security page to learn how to create a strong, unique password, enable two-step verification, and adjust your security settings.
  • There’s even more to Dropbox Need more space or extra sharing controls? Check out Dropbox Pro.
  • Looking for a better way to collaborate at work.
  • Check out Dropbox for Business.
  • Happy Dropboxing! home.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Columbia State Community Colleges
  • Duke Ellington School Of The Arts

Job Titles Held:

  • Restaurant Manager
  • Server
  • Server

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: