CAREER OBJECTIVE To secure a challenging position with a progressive organization that will fully utilize expertise in the areas of Operations Management, Quality Control, and Personnel Management. SUMMARY OF QUALIFICATIONS: 22 YEARS diversified Management/Supervisory experience. Resource Management Analyst Identification, Research and Resolution of Problem Areas Procedural/Policy Development and Implementation Contract Negotiations/ Comparative Pricing Quality Assurance Time Management Common Carrier interface Research/Analysis of Cost Controls, Marketing Strategies, Efficiencies, and Human Relations
RESOURCE MANAGEMENT ANALYST, 12/2011
to 02/2014 RESPOSIBILITIES
Daily Turnaround reporting and Polar Dashboard update.
Service Metrics reporting by retrieving greater than 22 days turnaround report from daily service web portal sort accordingly and monitor the movement and routing of aged orders continuously throughout the network.
Send daily CRM Reports, add new queue and edit existing CRM report.
Including in these reports is the Migration turnaround for DOD and US Steel.
Participate in daily call with service team from the network, discuss and provide input to other sites on any turnaround issues and feedback.
Assist other team members with projects they might need assistance with as necessary.
EMPLOYER: - Medco Health Solutions, Inc.
JOB FUNCTION: - Operations.
JOB Title: - Pharmacist Coordinator.
to 11/2010 medco health soln – 15001 trinity blv. fort-worth,
Pharmacy Support Supervisor, 01/1989
to 01/2004 medco health soln – 15001 trinity blvd. fort-worth,
Manage all facets of shipping and packaging for local distribution totaling 20,000 packages per day utilizing US Post Office, UPS, and Federal Express.
Directly supervise 21 personnel, indirectly 102 including drivers.
Schedule and coordinate pickups and deliveries.
Involved in personnel interviews, hiring's, evaluations, and terminations.
Ensure compliance to all SOP requirements and procedures.
Implement safety and quality assurance procedures.
I was also responsible for controlling costs, negotiations, and budget administration.
Pioneered Express Mail Drop Shipment Program.
Negotiated rates and contract specifics with US Post Office.
The program has now been implemented companywide with an estimated annual savings of 800,000.
Program shows no significant deviations from accepted postal standards and has completed stage 1 and stage 11 System certification Audit.
Fort-worth facility is used as an example to other major corporation considering implementation of the EMDS program.
Involved in testing compute.
to 01/1989 EMPLOYER – Lincoln,
Bachelor of Science: Mechanized Agriculture Agricultural Engineering,
august, 1982 University of Nebraska - Lincoln,
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