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residential support staff resume example with 11 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Hardworking and tactful Residential support staff with over 32-year track record of success in building great rapport with each resident through frequent interactions. Approachable, open and self-motivated. Well-versed in developing sense of community among residents.

Dedicated and outgoing Manager skilled in leadership and team building. Highly adept at coordinating employee and resident support and implementing conflict resolution strategies. Talented in critical thinking and problem-solving

. Hospitable, creative and motivated Store manager desires fast-paced position where communication and leadership skills can help improve the quality of work environment . Stellar speaking and writing skills. Adheres to rules and ethical standards.

Accomplishments

    CPR and PMT certified.

    Medication Administration certified through the State of Connecticut.

Skills
  • Residential support
  • First-Aid knowledge
  • Meal planning and preparation
  • Resolution-oriented
  • Safety and compliance
  • Time management
  • Financial records
  • Sales experience
  • Store Management experience
  • Moral conduct
  • Self-confident
  • Supportive
  • Direct resident Care
  • Team Player
  • Activity Planning
  • Microsoft Office
  • Group home management Experience
Work History
Residential Support Staff , 03/2020 to Current
Chariton Valley AssociationKirksville, MO,
  • Worked to improve and enhance residents lives through effective and compassionate care.
  • Assisted residents with daily hygiene, including dental and mouth care, bath functions,shaving needs and hair care.
  • Developed rapport to create safe and trusting environment for care.
  • Attended, participated and contributed to monthly staff meetings addressing resident needs.
  • Led by example through mature behavior consistent with company and State of Connecticut regulations and rules.
  • Assisted residents in preparing for activity and social programs.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Administered medication as directed by physician under Group home nurse..
  • Supervised daily activities and provided assistance when needed.
  • Mentored and supervised groups of 1 to 4 residents.
  • Maintained clean, safe and well-organized environment for residents.
  • Changed bed linens, dumped trash and efficiently handled residents laundry and house cleaning to promote resident comfort.
Direct Support Staff/ Residential Manager, 02/2014 to 12/2019
Arc Of Southington Inc.City, STATE,
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Maintained clean, safe and well-organized patient environment.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Developed rapport to create safe and trusting environment for care.
  • Administered medication as directed by physician.
  • Supervised daily activities and provided assistance when needed.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
  • Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Scheduled and accompanied clients to medical appointments.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting residents.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Monitored and assisted residents through individual service plans.
  • Remained alert to problems or health issues of residents and competently responded.
  • Recorded Residents' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Documented vitals, behaviors and medications in residents Therap.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
  • Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating efficient schedules and team workflows.
Direct Support Professional, 02/2009 to 02/2013
ICES, INCCity, STATE,
  • Completed entries in log books, journals and care plans to document accurately report residents progress.
  • Monitored progress and documented any residents health status changes, keeping healthcare team updated.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Supervised daily activities and provided assistance when needed.
  • Developed rapport to create safe and trusting environment for care.
  • Maintained clean, safe and well-organized patient environment.
  • Scheduled and accompanied clients to medical appointments.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting residents.
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Helped residents maintain optimal health by overseeing medication administration and all doctor's appointments.
  • Assisted residents with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Monitored and assisted residents through individual service plans.
  • Laundered items, changed sheets and made bed to keep Residents' bedroom clean.
Education
High School Diploma: , Expected in 06/1989 to Adult Education - Waterbury, CT,
GPA:
No Degree: Paralegal Studies, Expected in to Lincoln College of New England - Southington, CT
GPA:
No Degree: Licensed Practical Nurse, Expected in to Porter And Chester Institute - Watertown - Oakville, CT
GPA:

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Resume Overview

School Attended

  • Adult Education
  • Lincoln College of New England
  • Porter And Chester Institute - Watertown

Job Titles Held:

  • Residential Support Staff
  • Direct Support Staff/ Residential Manager
  • Direct Support Professional

Degrees

  • High School Diploma
  • No Degree
  • No Degree

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