Results-driven management professional dedicated to providing empathetic care to clients and engaging employees. Seeks to provide progressive care while simultaneously continuing both personal and professional development.
Complex problem solving
Supervision and training
First Aid/CPR (expires November 11/2016).
National Supported Employment Training Initiative Certificate (SETI).
Reiki Training, Level I and Level II.
Residential Program Manager, QIPD 02/2012 to 01/2016CEREBRAL PALSY OF NORTHERN NYCanton, NY
Staff development, evaluation and mentoring.
Mentored 2 staff to become Supervisors and 3 elected Employee of the Year.
Resident plan development and re-evaluation for each resident - successful goal development lead to moving for one individual.
Modified and developed new filing system for Department to increase audit proficiency standards and decrease monetary losses.
Initiated the cost effective move to utilize electronic media; recognized opportunity to maximize skill sets of a current employee to benefit Residential department.
Administration recognized under-utilized skills; received a promotion and change in job title for her.
Participated in a 3 person team that developed a succession plan, a vision statement, and an internal brand for our department.
Result = overall pay increase for all staff, title changes for some, and re-evaluation by Administration about what needed to change.
Substitute Job coach07/2011 to 01/2012ST. LAWRENCE-LEWIS BOCESOgdensburg, NY
Identified job opportunities for participants and match qualified participants with these employment opportunities.
Developed long lasting relationships with employers, successfully placing participants into jobs and providing on-going retention services and supports to both the employer and the participant.
Individual Case Coordinator08/2010 to 02/2011TRANSITIONAL LIVING SERVICES of NORTHERN NY, IncOgdensburg, NY
Act as a liaison to ensure a comprehensive set of supports and strategies for children with severe mental and/or emotional health diagnosis and their family: 2 children successfully returned to their families after foster home situations, 2 continued to work in the home with assistance, 1 struggled on and off due to med fluctuations, 1 was removed from the home permanently and 2 others "graduate" from the program.
Part of the Intensive Crisis Response Team to empower or de-escalate situations.
Assistant Director (grant program)03/2010 to 08/2010COMMUNITY DEVELOPMENT PROGRAM, IncPotsdam, NY
Educate clients regarding community resources, develop resumes; plan monthly workshops.
Pantry deliveries, donations¸ and customer service.
Planned area job fair with several area employers represented in three separate area communities.
Senior Employment Specialist09/2004 to 03/2010ST. LAWRENCE NYSARC, Inc. - Career OpportunitiesCanton, NY
Job site Training and Employment Supports for people with disabilities.
Assure written documentation is in compliance with federal, state, local, policies, rules, and contractual standards.
Train staff, assign and balance departmental case loads; complete annual merit based staff evaluations.
Personally developed a plan and created the opportunity for at least 6 different organizations to take part in a national certification program in vocational training locally.
Day Habilitation Coordinator (transferred)01/2003 to 09/2004ST. LAWRENCE NYSARC, Inc - Day TreatmentCanton, NY
2 classrooms - 9 staff and 13 participants with mental and severe behavioral disabilities; daily crisis invention strategic planning.
Training of daily living skills to social integrations opportunities for individuals with severe behavior disorders daily.
Independent Consultant01/2003 to CurrentYOUNG LIVINGCanton, NY
MS: Rehabilitation CounselingState University of New YorkBuffalo, NYRehabilitation Counseling
BS: Psychology and Sociology Human and Social ServiceState University of New YorkPotsdam, NYPsychology and Sociology Human and Social Service
Prison Ministry & Visitor Center
Girl Scouts - Leader and Unit Representative
Heuvelton Central School Committees (PTA, Challenge Day, Policy Making Board , Shared Decision Making, Interview)
Relay for Life
Assessments, crisis management, diagnosis, disability education, documentation, mental health, mentoring, performance evaluations, plan development, Staff development, strategic planning, training and development, workshops
Budget allocation, change implementation,
Advocacy,communication skills, community outreach, customer service,
Data entry, employee scheduling, filing, multi-line phone answering