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residential program manager resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Dedicated professional with seven years' experience in crisis intervention,four years' experience in Operations management and eighteen months months experience in Program management. Offers a comprehensive background in social and community services, as well as strong interpersonal, organizational and computer skills.
Highlights
  • Organized
  • Confident
  • Fast learner
  • Thinks on feet
  • Compassionate
  • Intuitive
  •  Advocate
  •  Flexible
Experience
07/2015 to Current
Residential Program Manager Methodist Home For Children Asheville, NC,
As a program manager, I support seven staff members and four individuals with intellectual disabilities, and require behavioral support. I am confronted with challenges on a daily basis. I am responsible for training the staff,individual and family members on Individual Serve Plan. I Maintaining accurate and organized records. Keep spending with in the yearly and monthly budgets. A large part of my responsibilities is supporting and advocating for each individual I serve. I Schedule and accommodate transportation to and from appointments and activities. Maintain a friendly and professional relationship with families, Guardians, Lawyers and Health Care Providers.  Keep track of prescribed medication inventory and administration.
06/2013 to 08/2015
Direct Support Person Cardinal Cushing Centers City, STATE,
  • Maintain and support independent living of individuals.
  • Follow all procedures and protocols.
  • Administering medications Assist in bathing and toileting clients.
  • Maintain a progressive and safe environment.
01/2009 to 05/2015
Substitute Teacher and Paraprofessional Rogers Middle School City, STATE,
  • Supported 1 classroom teacher in implementing a developmentally-appropriate curriculum for a group of 5 students Identified warning signs of emotional or developmental concerns and reported to appropriate staff.
  • Relieved the classroom teacher during breaks Redirected behavior using positive reinforcement Maintain safe academic environment.
Education
Expected in 1992 to to
High School Diploma:
CURRENT Massasoit Community College - Brockton, MA.
GPA:
Currently in Human Services degree program Completed DDS Direct Care certificate program
Expected in to to
:
Agricultural High School - ,
GPA:
Certifications
Conflict resolution CPR/First Aide/AED certified Organized MAP certified Computer-savvy CPI and Safety Care trained. PBS certified, Fire safety trained.  DDS certified waters safety trained.
Skills
 Conflict resolution, CPI, CPR, DDS, Educational programs,  Managerial,  public speaker, Safety,

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Resume Overview

School Attended

  • CURRENT Massasoit Community College
  • Agricultural High School

Job Titles Held:

  • Residential Program Manager
  • Direct Support Person
  • Substitute Teacher and Paraprofessional

Degrees

  • High School Diploma

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