Residential House CleanerComfort Inn Motel － Mt. Vernon, OH
Checked [Number] rooms per day to verify vacancies post-checkout.
Swept and damp-mopped private stairways and hallways.
Reduced average cleaning time per room from [Number] to [Number] minutes.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
Completed more than [Number] jobs each [Timeframe] while maintaining [Number]% satisfaction rating from customers.
Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Cleaned, sanitized and restocked bathrooms every [Timeframe] to keep facilities fresh.
Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
Organized supplies for efficient use based on expected customer needs.
Requested maintenance orders to fix non-working equipment and address any room damage.
Changed and laundered sheets, removing stains by using [Type] cleaner to restore all linens to pristine condition.
Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
Collected trash from receptacles and surfaces, discreetly removing items for disposal.
Thoroughly cleaned [Type] establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
Washed and polished glass windows and doors to keep entryways clear and professional.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
01/2018 to 01/2020
HousemaidVolenterr － Mt. Vernon, OH
01/2003 to 03/2009
Retail Store ManagerDollar General － Mt. Vernon, Ohio
Created engaging merchandise presentations to motivate impulse purchases.
Oversaw daily functions, including inventory management, display merchandising and purchasing operations.
Planned and executed in-store promotional events to increase customer engagement and sales revenues.
Organized and updated schedules to optimize coverage for expected customer demands.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Enhanced sales by implementing merchandising and promotional improvements.
Taught junior employees how to meet operational and sales goals with proactive strategies.
Improved profitability by executing daily, weekly, and monthly floor plan changes.
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Monitored security issues and kept shrinkage low.
Increased profits [Number]% by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis.
Controlled expenses to keep profit between [Number] and [Number]%.
Oversaw disciplinary actions.
Instructed staff on procedures for handling difficult transactions.
Ensured register count and bank deposits contained proper amounts of currency.
Reduced labor costs by [Number]% by assessing and improving staff training, developing engagement programs and improving processes.
Negotiated and worked with local vendors to keep costs low and build community relations.
Recruited, trained and led retail staff turning over $[Amount] in yearly revenue.
Boosted company sales by developing and implementing strategic marketing approaches targeting [Type] and [Type] segments.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Assigned [Number] employees to specific duties to best meet needs of store.
Opened and closed store [Number] times per week by balancing cash drawers, preparing daily deposits and [Action].
Minimized shrinkage to [Number]% through proactive inventory management and security-driven approaches.
Oversaw sales and marketing operations while developing strategic partnerships.
Created weekly schedules for employees.
Prepared and submitted nightly bank deposits.
Wrote and submitted reports.
Managed [number] employees.
Coached and mentored [Number] employees by offering constructive feedback and taking interest in long-term career growth.
Counted and balanced registers.
Achieved sales goals and business objectives by motivating staff and promoting [Product or Service].
Grew revenue by improving sales and service strategies.
Prepared annual budget with [Software] by scheduling expenditures, analyzing variances and initiating corrective actions.
Used Point of Sale register system to complete transactions.
Interviewed and hired team members which demonstrated dedication and added value to team.
Raised profits [Number]% by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, resolving customer issues and [Action].
Created excellent [Type] experience to cultivate customer loyalty and retention.
Recognized for exceptional shift performance.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Created daily [Type] reports and monitored [Action] to effectively manage inventory turnaround times.
Supported store opening projects by [Action] and [Action], ensuring projects were completed on time.
Evaluated employee performance.
Verified merchandise pricing to achieve revenue and profitability goals, reduce shrink and forecast sales.
Managed daily operations including purchasing, inventory control, merchandising and product distribution.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Displayed merchandise for upcoming sales in visually appealing way.
Displayed merchandise for upcoming sales in visually appealing way.
