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Residential House Cleaner Resume Example

Resume Score: 80%

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RESIDENTIAL HOUSE CLEANER
Summary
Skills
  • Merchandising
  • Problem solving strength
  • Highly motivated
  • Team leadership
  • Safety mindset
  • Merchandising ability
  • Friendly and outgoing
  • Inventory control
  • Quality assurance
  • Resourceful nature
  • Supervision and training
  • Profit and loss accountability
  • Goal setting
  • Customer service focus
Experience
02/2019 to 03/2020
Residential House CleanerCompany Name - City, State
  • Checked [Number] rooms per day to verify vacancies post-checkout.
  • Swept and damp-mopped private stairways and hallways.
  • Reduced average cleaning time per room from [Number] to [Number] minutes.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Completed more than [Number] jobs each [Timeframe] while maintaining [Number]% satisfaction rating from customers.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Cleaned, sanitized and restocked bathrooms every [Timeframe] to keep facilities fresh.
  • Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
  • Organized supplies for efficient use based on expected customer needs.
  • Requested maintenance orders to fix non-working equipment and address any room damage.
  • Changed and laundered sheets, removing stains by using [Type] cleaner to restore all linens to pristine condition.
  • Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal.
  • Thoroughly cleaned [Type] establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
  • Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
01/2018 to 01/2020
HousemaidCompany Name - City, State
01/2003 to 03/2009
Retail Store ManagerCompany Name - City, State
  • Created engaging merchandise presentations to motivate impulse purchases.
  • Oversaw daily functions, including inventory management, display merchandising and purchasing operations.
  • Planned and executed in-store promotional events to increase customer engagement and sales revenues.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Improved profitability by executing daily, weekly, and monthly floor plan changes.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Monitored security issues and kept shrinkage low.
  • Increased profits [Number]% by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis.
  • Controlled expenses to keep profit between [Number] and [Number]%.
  • Oversaw disciplinary actions.
  • Instructed staff on procedures for handling difficult transactions.
  • Ensured register count and bank deposits contained proper amounts of currency.
  • Reduced labor costs by [Number]% by assessing and improving staff training, developing engagement programs and improving processes.
  • Negotiated and worked with local vendors to keep costs low and build community relations.
  • Recruited staff and delivered outstanding operational leadership, increasing employee retention [Number]%.
  • Recruited, trained and led retail staff turning over $[Amount] in yearly revenue.
  • Boosted company sales by developing and implementing strategic marketing approaches targeting [Type] and [Type] segments.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Assigned [Number] employees to specific duties to best meet needs of store.
  • Opened and closed store [Number] times per week by balancing cash drawers, preparing daily deposits and [Action].
  • Minimized shrinkage to [Number]% through proactive inventory management and security-driven approaches.
  • Oversaw sales and marketing operations while developing strategic partnerships.
  • Created weekly schedules for employees.
  • Prepared and submitted nightly bank deposits.
  • Wrote and submitted reports.
  • Managed [number] employees.
  • Coached and mentored [Number] employees by offering constructive feedback and taking interest in long-term career growth.
  • Counted and balanced registers.
  • Achieved sales goals and business objectives by motivating staff and promoting [Product or Service].
  • Grew revenue by improving sales and service strategies.
  • Prepared annual budget with [Software] by scheduling expenditures, analyzing variances and initiating corrective actions.
  • Used Point of Sale register system to complete transactions.
  • Interviewed and hired team members which demonstrated dedication and added value to team.
  • Raised profits [Number]% by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, resolving customer issues and [Action].
  • Created excellent [Type] experience to cultivate customer loyalty and retention.
  • Recognized for exceptional shift performance.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Created daily [Type] reports and monitored [Action] to effectively manage inventory turnaround times.
  • Supported store opening projects by [Action] and [Action], ensuring projects were completed on time.
  • Evaluated employee performance.
  • Verified merchandise pricing to achieve revenue and profitability goals, reduce shrink and forecast sales.
  • Managed daily operations including purchasing, inventory control, merchandising and product distribution.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Displayed merchandise for upcoming sales in visually appealing way.
  • Displayed merchandise for upcoming sales in visually appealing way.
Education and Training
05/2003
GEDLicking Heights High School - City, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Licking Heights High School

Job Titles Held:

  • Residential House Cleaner
  • Housemaid
  • Retail Store Manager

Degrees

  • GED

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