Residential House Cleaner Resume Example
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RESIDENTIAL HOUSE CLEANER
Summary
Skills
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Experience
02/2019 to 03/2020
Residential House Cleaner2 Moms & A Mop － Detroit , MI
- Checked [Number] rooms per day to verify vacancies post-checkout.
- Swept and damp-mopped private stairways and hallways.
- Reduced average cleaning time per room from [Number] to [Number] minutes.
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
- Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
- Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
- Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
- Completed more than [Number] jobs each [Timeframe] while maintaining [Number]% satisfaction rating from customers.
- Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Cleaned, sanitized and restocked bathrooms every [Timeframe] to keep facilities fresh.
- Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
- Organized supplies for efficient use based on expected customer needs.
- Requested maintenance orders to fix non-working equipment and address any room damage.
- Changed and laundered sheets, removing stains by using [Type] cleaner to restore all linens to pristine condition.
- Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
- Collected trash from receptacles and surfaces, discreetly removing items for disposal.
- Thoroughly cleaned [Type] establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
- Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
01/2018 to 01/2020
HousemaidRocky Mountain Chocolate Factory － Durango , CO
01/2003 to 03/2009
Retail Store ManagerDollar General － City , STATE
- Created engaging merchandise presentations to motivate impulse purchases.
- Oversaw daily functions, including inventory management, display merchandising and purchasing operations.
- Planned and executed in-store promotional events to increase customer engagement and sales revenues.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Enhanced sales by implementing merchandising and promotional improvements.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Improved profitability by executing daily, weekly, and monthly floor plan changes.
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
- Monitored security issues and kept shrinkage low.
- Increased profits [Number]% by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis.
- Controlled expenses to keep profit between [Number] and [Number]%.
- Oversaw disciplinary actions.
- Instructed staff on procedures for handling difficult transactions.
- Ensured register count and bank deposits contained proper amounts of currency.
- Reduced labor costs by [Number]% by assessing and improving staff training, developing engagement programs and improving processes.
- Negotiated and worked with local vendors to keep costs low and build community relations.
- Recruited staff and delivered outstanding operational leadership, increasing employee retention [Number]%.
- Recruited, trained and led retail staff turning over $[Amount] in yearly revenue.
- Boosted company sales by developing and implementing strategic marketing approaches targeting [Type] and [Type] segments.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Assigned [Number] employees to specific duties to best meet needs of store.
- Opened and closed store [Number] times per week by balancing cash drawers, preparing daily deposits and [Action].
- Minimized shrinkage to [Number]% through proactive inventory management and security-driven approaches.
- Oversaw sales and marketing operations while developing strategic partnerships.
- Created weekly schedules for employees.
- Prepared and submitted nightly bank deposits.
- Wrote and submitted reports.
- Managed [number] employees.
- Coached and mentored [Number] employees by offering constructive feedback and taking interest in long-term career growth.
- Counted and balanced registers.
- Achieved sales goals and business objectives by motivating staff and promoting [Product or Service].
- Grew revenue by improving sales and service strategies.
- Prepared annual budget with [Software] by scheduling expenditures, analyzing variances and initiating corrective actions.
- Used Point of Sale register system to complete transactions.
- Interviewed and hired team members which demonstrated dedication and added value to team.
- Raised profits [Number]% by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, resolving customer issues and [Action].
- Created excellent [Type] experience to cultivate customer loyalty and retention.
- Recognized for exceptional shift performance.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Created daily [Type] reports and monitored [Action] to effectively manage inventory turnaround times.
- Supported store opening projects by [Action] and [Action], ensuring projects were completed on time.
- Evaluated employee performance.
- Verified merchandise pricing to achieve revenue and profitability goals, reduce shrink and forecast sales.
- Managed daily operations including purchasing, inventory control, merchandising and product distribution.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Displayed merchandise for upcoming sales in visually appealing way.
- Displayed merchandise for upcoming sales in visually appealing way.
Education and Training
05/2003
GEDLicking Heights High School － City, State
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Resume Strength
- Completeness
- Strong summary
Resume Overview
School Attended
- Licking Heights High School
Job Titles Held:
- Residential House Cleaner
- Housemaid
- Retail Store Manager
Degrees
- GED
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