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Resident Dining Supervisor Resume Example

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RESIDENT DINING SUPERVISOR
Summary

Food Service Manager with a winning attitude and desire to deliver a exceptional dining experience. Focused on setting high expectations and raising service standards. Versed in planning daily operations, staffing and inventory management. Hardworking, dedicated manager with an extensive background in culinary arts.

Food Service Manager with a winning attitude and desire to deliver a exceptional dining experience. Focused on setting high expectations and raising service standards. Versed in planning daily operations, staffing and inventory management. Hardworking, dedicated manager with an extensive background in culinary arts.

Highlights
  • Staff development talent
  • Customer-oriented
  • Strong leader
  • Full service restaurant background



  • Culinary arts education
  • Hiring and training
  • Operations management
  • Supervisory skills
Accomplishments

Friendly's Restaurant: Reduced food cost from 52% to 28% within the first month of taking over the restaurants orders. Stream lined the service window, to improve customer waiting time, by running the expo window and implementing a new ticket system. Decreased the payroll budget while increasing customer satisfaction, through hands on training with servers and floor managers.

Shoprite: Lowered shrink from 14% to 4% within the first month. Increased sales from an average of $15,500 a week to $20,000 a week. Reduced food cost from 38% to 28%. Continually held payroll under budget by by at least $100 each week.

Friendly's Restaurant: Improved over all food safety from the back of the house to the front of the house, by passing both internal and state health inspections. Reduced food cost from 52% to 28% within the first month of taking over the restaurants orders. Stream lined the service window, to improve customer waiting time, by running the expo window and implementing a new ticket system. Decreased the payroll budget while increasing customer satisfaction, through hands on training with servers and floor managers.


Shoprite: Lowered shrink from 14% to 4% within the first month. Increased sales from an average of $15,500 a week to $20,000 a week. Reduced food cost from 38% to 28%. Continually held payroll under budget by by at least $100 each week.

Experience
Children's Square UsaSeptember 2014 to CurrentResident Dining Supervisor
Council Bluffs , IA
  • Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Efficiently resolved problems or concerns to the satisfaction of all involved parties.
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Worked closely with the chef and cooks to determine menu plans for special events or occasions.

Children's Hospital Of Orange CountyJanuary 2013 to January 2014Department Manager: Food Service
Costa Mesa , CA
  • Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Efficiently resolved problems or concerns to the satisfaction of all involved parties.
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Optimized profits by controlling food, beverage and labor costs on a daily basis.
  • Built sales forecasts and schedules to reflected desired productivity targets.
  • Carefully prepared weekly payroll to keep up with projected revenue for the week.
  • Managed accounts payable, accounts receivable and payroll.
Oneida Indian NationJanuary 2012 to January 2013Kitchen Manager/ Lead Cook
Oneida , NY
  • Duties include writing the schedule to ensure all shifts and positions are covered, turning in payroll sheets while managing the labor expenditures each week.
  • Filing reports concerning the day's activities: Temp Logs, sanitation logs, Cleaning and re- stocking duties, managers log.
  • Weekly Inventory.
  • Closing the restaurant both front and back of the house: ensure that everything is clean and organized, cash outs from servers are correct and money is deposited properly.
  • Prep work, cooking and plating food in a moderate to high volume environment.
  • Counseled and disciplined staff when necessary.
  • Efficiently resolved problems or concerns to the satisfaction of all involved parties.
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Developed and maintained exceptional customer service standards.
Regional School District #10January 2009 to January 2013Manager/ Sous Chef
Burlington , CT
  • Knowledgeable in preparing, cooking with all equipment, and safely handling food.
  • Responsible for cooking, and setting up kitchen and two substations for 350 plus students.
  • Keeping inventory, time sheets, depositing daily sales, ordering of food and supplies.
  • Maintaining a positive work environment for myself, 3-4 employees, as well as, students and faculty.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
  • Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
  • Worked closely with the chef and cooks to determine menu plans for special events or occasions.
  • Counseled and disciplined staff when necessary.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
Spring Education GroupJanuary 2006 to January 2010Custodian
New Albany , OH
  • Responsible for cleaning, maintenance, security, and safety of building.
  • Opening and closing building.
  • Boiler, hot water heater, water pump, generator checks.
  • Fluent in all machinery/ techniques used to keep an area pristine and clean.
Walt Disney Co.January 2005 to January 2006Pharmacy Technician
Clarksburg , WV
  • Responsible for filling prescriptions, handling phone calls, and working with customers.
  • Also involved in inventory of all prescriptions, and working at the cash register.
Waukesha CountyJanuary 2001 to January 2006Sales Manager
Waukesha , WI
  • Responsible for operating entire store: 2-3 employees, open and close store, work at the cash register, and making sales.
  • Accountable for knowledge of supplements, health, and overall well-being.
  • Handling cash deposits.
West Windsor Pop Warner FootballOctober 2005Assistant Football Coach
City , STATE
  • Windsor Pop Warner Football League.
  • Coached/instructed middle school level teams in offensive strategies.
  • Devised and.
  • implemented plays for players to follow.
Plainsboro Recreation BasketballJanuary 2001 to January 2005Basketball Coach
City , STATE
  • Coached/instructed elementary level teams in offensive and defensive strategies.
  • Devised, individualized and implemented plays for each player to follow.
Queenship Of Mary Catholic ChurchJanuary 2001 to January 2004CCD Class Assistant Teacher
City , STATE
  • Assisted teacher with the children and took turns teaching Bible lessons.
Queenship Of Mary Catholic ChurchJanuary 1998 to January 2003Usher
City , STATE
  • Assisted patrons to seats.
  • Collected donations.
Special OlympicsJanuary 1999 to January 2001Special Olympics Coach
City , STATE

Assisted in teaching and guiding youths in all aspects of competitive sports: Football, Basketball, Volleyball, Baseball, Swimming.

YMCA PrincetonJanuary 1996 to January 2001Head Lifeguard
City , STATE
  • In charge of managing entire pool area, including other swimming instructors and lifeguards.
  • Worked as a swimming instructor for children, adults, mentally and physically handicapped.
  • Responsible for clean-up both in and out of the pool.
Education
Mercer County Community College2011Associate of Applied Science: Hotel, Restaurant, Institutional ManagementCity, State, United States
  • Courses in Hospitality and Restaurant Management
  • Coursework in Business, Restaurant and Hotel Management
  • Recipient of Phi Theta Kappa Honors Society
West Windsor-Plainsboro High School2001High School Diploma: GeneralCity, State, United States
Interests

Extra-curricular activities: Varsity Football (Captain), Varsity Lacrosse, Basketball,Track and Field, Interact Club, Special Olympics, student of martial arts.

Skills
  • Training
  • Food safety
  • Knife skills
  • Equipment management
  • Problem solving
  • Security
Additional Information
  • AWARDS/HONORS: Phi Theta Kappa International Honor Society Member Spring 2010
  • Certificates: Black Seal License (2007-2014), ServSafe (2009- 2014), Genie Lift Operator (2006- current)
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Resume Overview

School Attended

  • Mercer County Community College
  • West Windsor-Plainsboro High School

Job Titles Held:

  • Resident Dining Supervisor
  • Department Manager: Food Service
  • Kitchen Manager/ Lead Cook
  • Manager/ Sous Chef
  • Custodian
  • Pharmacy Technician
  • Sales Manager
  • Assistant Football Coach
  • Basketball Coach
  • CCD Class Assistant Teacher
  • Usher
  • Special Olympics Coach
  • Head Lifeguard

Degrees

  • Associate of Applied Science : Hotel, Restaurant, Institutional Management
    High School Diploma : General

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