Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Trainer on Family assistance of disaster response period

Coordinator and liaison officer of aviation disaster

03/04 to 08/14 Researcher Planet Pharma | Basking Ridge, NJ,
  • Devised and implemented annual corporate emergency response plan to increase throughput, experiences and staff participation.
  • Devised and implemented annual training plan for headquarters and branches to meet with Civil Aviation Administration authority requirements.
  • Participated international aviation organizations annual meeting for updating company standard level with general practice.
  • Built up mutual cooperation and support plan with international airlines for emergency situations; such as mutual support agreement and joint exercise and mutual training.
  • Created emergency situation status reports to discuss response and recovery efforts.
  • Communicated with company-wise departments, and industry organizational information to staff to help each person better carry out corporate goals.
  • Enforced standards of disaster family care and developed structures to track and evaluate compliance with governmental laws.
  • Identified practical and potential problems facing emergency services and implemented realistic and successful solutions.
  • Studied successful and failure plans from other airlines and air crash cases to assess opportunities to improve proper program operation.
  • Updated emergency preparedness resource materials plan to comply with federal and state regulations.
  • Developed and deepened relationships with local municipalities, county departments and city agencies to facilitate smooth planning and coordination of emergency response.
  • Stayed up to date on federal, state and local regulations governing emergency response plans.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Handled all delegated tasks, including air disaster rehabilitation and recovery on 2002 747 aircraft crashed and caregiver relevant work to the impact families.
  • Delivered branch office emergency response plan and implemented annual exercise and auditing etc.
  • Assist overseas branches in emergency response preparation work to meet with local government regulations.
  • Prioritized and organized corporate emergency tasks to efficiently accomplish these goals.
  • Performed annual exercise evaluations, surveys and team audits.
  • Motivated and encouraged all emergency response team members to communicate more openly and constructively with each other.
  • Created agendas and communication materials for team meetings.
06/00 to 09/04 Assistant Manager Panera Bread Co | Florissant, MO,
  • Communicated with vendors to set up long-term discounts and special vendor deals.
  • Improved returns by implementing strategic promotions targeted to relevant customers and groups.
  • Created and updated rate publications in [Software] and [System].
  • Worked closely with sales teams to assess profit margins and adjust items and categories.
  • Identified, implemented and enhanced marketing strategies by accounting for factors such as organizational objectives, market trends and costs.
  • Strengthened outreach and developed marketing collateral, dealer presentations, site sellers and welcome letters to drive interest level.
  • Owned marketing campaigns from initial scope through execution and refinement.
  • Worked with [Job title]s and [Job title]s to coordinate marketing activities focused on successful promotion of [Product or Service].
  • Led concept development and organized sales and operations resources.
  • Balanced company objectives and customer desires when formulating pricing and marketing strategies.
  • Increased revenue by [Number]% through product improvements.
08/89 to 07/92 Marketing Executive Marriott Vacations Worldwide | Falmouth, MA,
  • Established wireless internet using [Type] and [Type] routing protocols and [Type] router platforms.
  • Handled troubleshooting tasks for Local Area Networks, Wide Area Networks and voice systems to reduce network connectivity problems.
  • Responded promptly to information assurance notifications to detect vulnerabilities and protect clients.
  • Performed and documented runbook network operations using step-by-step decision trees.
  • Met with departmental managers on [Timeframe] basis to discuss project status and determine action plans.
  • Assisted various departments in maintaining network security by configuring remote routers and firewalls.
  • Optimized, improved, expanded and upgraded network capabilities and connectivity through network monitoring tools.
  • Improved efficiency by defining networking standards, procedures and service levels for [Number] business locations.
  • Managed assets and recorded inventory count for over [Number] pieces of hardware and software.
  • Installed, supported and maintained [Number] file servers and network access for [Number] users.
  • Delivered expert setup of [Type] phone systems and call management systems for [Number] workstations.
  • Maintained smooth operations of software and hardware for [Number]% network uptime through remote access, LAN and WAN.
  • Configured network equipment for installations, performed lifecycle refreshes and performed post-installation testing for turnkey services.
  • Delivered various process improvements and technology upgrades, including automated order processing system, resulting in increased enterprise efficiencies.
  • Maximized network availability and performance by monitoring, troubleshooting, resolving outages and scheduling upgrades.
  • Monitored and performed hardware and software upgrades to network servers, including operating systems and applications.
  • Established [Type] and [Type] links in datacenter environment.
  • Researched network technology trends and compared to existing architecture to present useful improvement suggestions to clients.
  • Conducted scheduled maintenance every [Timespan] during non-peak hours for uninterrupted service.
  • Collaborated with [Number] other teams to support new network installation and cross-functional solutions in alignment with business strategies.
Education and Training
Expected in 06/1985 Bachelor of Arts | English Language And Literature University of Catholic Fu Jen, Taipei, GPA:
Expected in 06/1976 Associate of Arts | News Editing And Reporting World Journalism College, Taipei, GPA:

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School Attended

  • University of Catholic Fu Jen
  • World Journalism College

Job Titles Held:

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  • Assistant Manager
  • Marketing Executive


  • Bachelor of Arts
  • Associate of Arts

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