SEARCH

Research Consultant Resume Example

Resume Score: 80%

Love this resume? Build Your Own Now
RESEARCH CONSULTANT
Summary
Seasoned professional with extensive research, training and analytical skills; possessing outstanding presentation/training, oral and written communicative skills and exceptional relationship building skills. *Performed over four thousand hours of software and internet research training. *Performed educational seminars as well as product seminars to audiences ranging from over 50 attendees to individual training sessions. *Established trusted partnership relationships with customers. Assisted Account Manager in successfully negotiating contracts resulting in double digit revenue growth, culminating in multi-year, non-cancelable contracts worth several thousand to over a million dollars.
Experience
Research Consultant 06/1999 to Current LexisNexis Pittsburgh, PA
  • Management of law firm accounts in the Pittsburgh area totaling over $7 million in revenue.
  • Responsibilities include forecasting firm's potential revenue for LexisNexis, the training of all attorneys, paralegals and library staff on all platforms of LexisNexis, software and web-based interfaces including Courtlink and Matthew Bender.
  • Job requirements including tracking of all individuals trained and creating account plans to increase use in our product.
  • Creation of all strategies and campaigns used within my accounts including but not limited to, flyers, strategic e-mail campaigns to increase use within the firm, group presentations updating clients on new developments on LexisNexis.
  • Possess excellent organizational and administrative skills as headquarter and regional office are both remote and Sales Operations Assistant is remote as well.
  • Exceeded goals set by management achieving 104% of plan in 2010, 100% of plan in 2009 and in 2008 achieving 112% of plan.
  • Consistently achieved 122% of plan in 2004, 103% of plan in 2001, 107% of plan in 2000, and 105% of plan in 1999, creating additional revenue for my territory.
  • Nominated to the Research Solution Specialist Advisory Board in 2006.
  • Recipient of Circle of Excellence Award in 2004, 2008 and 2010.
  • Recipient of Most Valuable Player Award in 2000.
  • Nominated for Leadership Development Workshop in 2001.
  • Mentored new employees hired in West Virginia, Washington DC and Pittsburgh, PA.
  • Mentoring duties included providing orientation for new employees, assisting them in organizing their accounts and being available for any questions regarding their position.
Training Consultant 03/1998 to 06/1999 LexisNexis Pittsburgh, PA
  • Responsible for driving preference for the LexisNexis service in assigned law school accounts in Pittsburgh, PA and West Virginia.
  • Promote LexisNexis features/benefits to students, develop relationships with key decision-makers, establish pro-LexisNexis training policies, endorsements and develop and implement marketing programs in all schools.
  • Manage and coordinate activities of law school student representatives for LexisNexis at each school to oversee certain responsibilities in my absence.
  • Performed and developed all training sessions for all students, professors and library staff.
  • Training sessions ranged from one-on-one to fifty or higher per session.
  • Organized table days and special contests to increase use of Lexis among law students.
  • Co-author of "Lexis Law School Manual for New Employees".
  • As a direct result of manual, asked by manager of law school program to train new employees hired for law school accounts.
Assistant Librarian 01/1991 to 01/1998 Thorp, Reed & Armstrong Pittsburgh, PA
  • Responsibilities included daily maintenance of firm library containing in excess of 3,000+ volumes.
  • Distribution of all legal periodicals to various practice areas within the firm in a time sensitive manner.
  • Assisted attorneys and paralegals in doing and training of on-line research on a daily basis.
  • Managed paralegal clerk whose responsibilities included doing all loose-leaf filings of multi-volume treatises and practice guides.
Collection Agent/Trust Statement Clerk/Proxy Administrator 01/1988 to 01/1991 Mellon Bank N.A Pittsburgh, PA
Research Assistant 01/1986 to 01/1988 Western Psychiatric Institute & Clinic Pittsburgh, PA
Paralegal/Office Clerk 01/1982 to 01/1986 Ferris, DiPaolo & Russo Pittsburgh, PA
Education
B.A: Sociology University of Pittsburgh Pittsburgh, PA Sociology
Skills
administrative skills, benefits, clients, DC, driving, e-mail, features, forecasting, Leadership Development, Law, legal, Lexis, marketing, Mentoring, office, 2000, organizing, organizational, paralegal, policies, presentations, Research, Sales, strategic, author
Build Your Own Now

Resume Overview

Companies Worked For:

  • LexisNexis
  • Thorp, Reed & Armstrong
  • Mellon Bank N.A
  • Western Psychiatric Institute & Clinic
  • Ferris, DiPaolo & Russo

School Attended

  • University of Pittsburgh

Job Titles Held:

  • Research Consultant
  • Training Consultant
  • Assistant Librarian
  • Collection Agent/Trust Statement Clerk/Proxy Administrator
  • Research Assistant
  • Paralegal/Office Clerk

Degrees

  • B.A : Sociology

Advertisement

Similar Resumes

View All

Sr. Account Manager

COMSOL Inc.

Arlington, Massachusetts

Posted 1112 days ago