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Currently working as contractor for Nationwide Rapid Response Team (RRT). Project involves in maintaining Guidewire PolicyCenter Production Environment for Personal Lines, by solving PolicyCenter tickets, Creating new Defects, Analyzing Requirements, Maintaining Product Model, Escalating Production Issues and Coordinating with dependency teams. Also to help in maintaining data integrity, planning and coordinating production system changes, assisting in upgrades, patches and fixes for Nationwide's Guidewire PolicyCenter.
Responsibilities:
Environment: Guidewire Policy Center, Billing Management, Service Now, HP Quality Center, Clarity, Windows, MS Office(MS Word, MS Excel, MS PowerPoint, MS Visio, MS Teams), SQL Developer, XML, Soap UI, SharePoint, Adobe Creative Cloud, RRC (Reference Connect), & SAP Fieldglass.
Mercury Insurance currently set a goal to expand the non-wheels books of business to doubling the written premium for the Commercial Multi-Peril (CMP) book of business. The existing CMP product is written on the Phoenix software system which is nearing the end of its useful life because Phoenix is 100% dependent on paper-based processing.
Responsibilities:
Environment: Guidewire Policy Center, Rally, HP Quality Center, Windows, MS Office(MS Word, MS Excel, MS PowerPoint, MS Visio, MS Teams), SQL, RUP, UML, XML, Visual Basic, Soap UI, SharePoint & Adobe Creative Cloud.
Worked as a contractor where Ellianse provides multiple services in the areas of IT services and Enterprise Solutions. NGM is one of the leading Property & Casualty insurance company under MSA Groups, based in Keene, NH. This project involved a rewrite of Property & Casualty / Life insurance web application within Personal and Commercial lines for NGM Insurance. This new enhanced integrated application handles all modules such as Quote Treaty, Annuities, Risk Management, Policy underwriting, Premium Rating, Claims Management and financial Administration.
Responsibilities:
Environment: Rational Suite (Rose, Requisite Pro), Windows XP/2000, SQL, XML, MS-Project, MS-Office Suite, Sharepoint, MS Visio, Win Runner, Guidewire PolicyCenter, ACORD, Java, Oracle.
The project involved implementing an online order management system to generate online orders, user friendly experience for customers, and ship orders placed in-store for free. This system will allow the company to connect online customers with any inventory in any store improving inventory utilization, lowering shipping costs, and improving customer satisfaction.
Responsibilities:
Environment: MS Word, MS Excel, MS PowerPoint, MS Project, MS Visio, Snagit, RUP, Power Designer, MS Access, Silk Central.
GPA: 3.8/4.0
GPA: 3.3/4.0
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