Requirements Analyst Resume Example

Mercury Insurance currently set a goal to expand the non-wheels books of business to doubling the written premium for the Commercial Multi-Peril (CMP) book of business. The existing CMP product is written on the Phoenix software system which is nearing the end of its useful life because Phoenix is 100% dependent on paper-based processing.

Responsibilities:

• Gather business requirements for Commercial Multi-Peril (CMP) line of business to fit in Guidewire Policy Center 9.0
• Coordinate with 3rd party vendor integrations like ICAT, ISO, and Melissa service to acquire Soil and Liquefaction factors and Fire line score
• Perform GAP Analysis to check the compatibility of the existing system infrastructure with the new business requirements
• Participated in Agile sprint planning and coordinated individual and team testing throughout to ensure quality deliverables by the end of the sprint
• Develop various User Stories consisting UI Mockups and Business Rules to capture the functional requirements and Data Mapping of the Guidewire Policy Center
• Prepare estimates and impact documentation to help product owners, sponsors and stakeholder prioritize change request
• Create and executed test cases utilizing HP Quality Center to verify applications requirements are met by analyzing expected input/output results
• Executed manual test scripts to test the functionality of PolicyCenter, Recorded and reported all defects in a timely manner and retested defects as needed
• Assure test data, schedule manual tests, and Approve results documentation and tracking systems updates
• Convert the Business Requirements into Functional Requirements (FRD) and created low-level Use Cases
• Conduct Meetings, Joint Application Development (JAD) Sessions and Interviews with the Business Users to gather requirements
• Coordinate with the Developer's and QA's to ensure features are being built according to specification and ensured all stories are closed out by the end of every sprint before the sprint review/demo
• Define how/what data would be passed in XML, how data mapping would be done for source to target systems integration, how source system would process the data from XML and map it on UI screens

Environment: Guidewire Policy Center, Rally, HP Quality Center, Windows, MS Office(MS Word, MS Excel, MS PowerPoint, MS Visio, MS Teams), SQL, RUP, UML, XML, Visual Basic, Soap UI, SharePoint & Adobe Creative Cloud.

Worked as a contractor where Ellianse provides multiple services in the areas of IT services and Enterprise Solutions. NGM is one of the leading Property & Casualty insurance company under MSA Groups, based in Keene, NH. This project involved a rewrite of Property & Casualty / Life insurance web application within Personal and Commercial lines for NGM Insurance. This new enhanced integrated application handles all modules such as Quote Treaty, Annuities, Risk Management, Policy underwriting, Premium Rating, Claims Management and financial Administration.

Responsibilities:

• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio
• Assisted in the development, design and implementation of new relational or multi-dimensional databases, including the analysis of user needs
• Trained new testers creating and documenting defects, testing, configuring mobile devices and supported team during testing
• Have sizeable adequate hands on exposure in Workmen Compensation, Commercial Insurance as well as Property & Casualty Insurance & its various intricacies
• Worked on various Guidewire PolicyCenter and Billing Integrations (Melissa Integration – City/State Zip code integration, Automatic Issuance, e-submit, e-signature, Bank EFT, Document Production and Document Integration)
• Determined testing requirements developed and reviewed scripts for positive and negative test scenarios, conducted baseline testing, and generated reports
• Tested server and Web Portal, also attended weekly defect report meetings and presented progress updates
• Experience working on the Guidewire Conversion projects – Converting Legacy data into Guidewire Claims Center, PolicyCenter and Billing Center
• Worked on data modeling and produced data mapping and data definition documentation
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML
• Developed strategic partnerships with the business unit to prepare a solid knowledge base of the business line, including the business plan, products, and process' and revenue streams aimed towards problem solving
• Created cross system data flow diagrams and flowcharts to depict the integration dependency of other applications with Guidewire PolicyCenter
• Worked on Commercial lines Property and Casualty Insurance including both policy and claim processing and reinsurance •Assured that all Artifacts are in compliance with corporate AGILE Policies and guidelines

Environment: Rational Suite (Rose, Requisite Pro), Windows XP/2000, SQL, XML, MS-Project, MS-Office Suite, Sharepoint, MS Visio, Win Runner, Guidewire PolicyCenter, ACORD, Java, Oracle.

The project involved implementing an online order management system to generate online orders, user friendly experience for customers, and ship orders placed in-store for free. This system will allow the company to connect online customers with any inventory in any store improving inventory utilization, lowering shipping costs, and improving customer satisfaction.

Responsibilities:

• Develop, manage and own the Ecommerce platform working with internal stakeholders focused on driving the digital consumer experience
• Converted the Business Requirements Documents into Functional Requirements Document (FRD) and created low-level Use Cases
• Key liaison managing all features, business requirements, feedback and requirements of all user stories with key stakeholders and IT
• Interacted with developers, system engineers, and testing teams to identify applications defects
• Prepared and maintained Requirements Traceability Matrix
• Work closely with the QA's in formulating test plans, preparing test cases, executing the tests, and fully documenting and reporting the results
• Learn and develop project documentation including project plan, status reports and JIRA boards
• Conducted one-to-one meetings and web-conferences as well as JRP sessions with different stakeholders; analyzed and came up with suggestions providing consistent process for the communication, escalation, and resolution of issues
• Created Screen Designs for the development team to ensure client's requirements were adequately represented

Environment: MS Word, MS Excel, MS PowerPoint, MS Project, MS Visio, Snagit, RUP, Power Designer, MS Access, Silk Central.