Visionary Operations Executive with solid experience managing all levels of multiple projects including program management and administration.
Over 20 years of management experience in a social service field and 6 years in a retail management position.
Managed programs dealing with Special Needs Adults in a workshop environment facility.
Handled all functions related to management and with over 100 staff.
Launched well-received program of professional development courses for all staff.
Mentored and coached employees resulting in a 10% increase in productivity.
Successfully implemented a rental business operation at a local retail store.
Managed all aspects of the rental operation including implementing new rental program, inventory and monitoring of all equipment, and customer service.
Assisted with Human Resource Management in the retail store for up to 50 employees.
Accountable for the rental business. Generated new business, rental department including overall customer satisfaction. Strengthened company's business by leading implementation of rental business. Developed and directed strategy for launch of new product that became a profitable sustainable department with in 12 months after launch.
I worked with Tri-Valley in the mid 80's for 5 years then went back to school to complete my under graduate degree for 4 years. Certified in special training for employees. Supervised over 100 employees. Developed and directed day to day operations. Ensured client safety while setting up programs for individual needs. Maintained a operational and effective transportation program. Over saw client production in the workshop and supported employment.
3.75 GPA Coursework in elementary education, psychology, Specialized Coursework in counseling and Mental Retardation in children and adults. Certifications in professional development, Professional Training/Trainer
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