Rental Agent, Service Manager Resume Example
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RENTAL AGENT, SERVICE MANAGER
Professional Summary
Extensive experience in the healthcare sector and working in pressurized environments. Proven computer skills with a solid knowledge of medical terminology. A self-starter who works independently and handles multiple priorities competently. Recognized for strong communication skills and a proactive approach to problem-solving. Great project management skills and working as part of a team
Core Qualifications
| MS Word Excel, Quick books, Lotus, NMIS Outlook, Windows 8 Typing skills - 40wpm Data base management ICD9 coding, billing Knowledge of medical terminology and procedures Solid working knowledge of insurance plans CPR/First Aid certified Hazmat certified |
Experience
January 2004
to
January 2006
Rental Agent, Service Manager
- Recognized for raising profitability through cost controls on supplies, outside service and vendors.
- Built repeat business and customer loyalty by ensuring highest quality repair status on heavy equipment.
- Strengthened dealership reputation by providing explanations and resolving product disputes between customer, dealer and manufacturers.
- Identified and corrected deficiencies in procedures and products.
- Fostered teamwork that motivated employees and technicians to achieve their highest potential Maintained a standard of up-to-date O.E.M.
- training for all technicians.
- Processed and filed warranty claims.
- Kellys K-9 Training 2006- Present / Owner & Trainer Patience and expertise in handling and training dogs in obedience.
- Teaches pet owners the necessary skills to educate their dogs to be better pets and companions.
- Offers group and private training and consultations.
- Specializing in correcting problem behaviors; aggressiveness, separation anxieties, also pet nutrition and diet education.
- Experience working in shelters Excellent public relations, written and verbal skills Group and private classes Superb communication and interpersonal skills Excellent organizational and time management skills Expertise in understanding animal behavior Sobel Westex- Las Vegas, NV 2009-2011 / Expediter Expedite all product at the suppliers facility, which may adversely affect the scheduled deliveries and advise the Project Procurement Manager and/or Office Expediter of these findings.
- Informs suppliers of priorities, or schedule changes, without interrupting workflow and or impacting delivery schedule.
- Prepares accurate and timely written reports of visits to suppliers with the objective of keeping procurement and project teams informed of any potential problems, or issues.
- Informs procurement and project teams of any quality concerns.
- Ensures that all departmental guidelines are followed.
- Maintains highest ethical and professional standards as established by the corporation.
January 2001
to
January 2004
Mission Health System, IncCashiers , NCHealth Unit Coordinator
- Serve as administrative support to all department personnel with duties including but not limited to typing, word processing, proofreading, copying, faxing, collating, taking meeting in minutes, and provide back up support to other administrative personnel as assigned.
- Arranged Life Flight transport to other hospitals for patients, monitored telemetry on unit, and calibrated crash cart defibrillators.
- Relayed critical data to practitioners.
- Responsible for managing work flow of the 40 bed unit for optimum productivity and efficiency in a fast pace working environment.
- Solves customer problems both internally and externally with a positive customer experience always as a priority.
- Answer, screen calls, and take appropriate action to assure that requests from caller are met in a time full and tactful manner.
- Updated patient charts, admit and discharge patients Prepare clinical and administrative correspondence.
- Compiles data, develops letters and utilizes personal computer to perform word processing of correspondence, reports, and special projects.
- Prepare and process all paperwork for surgical scheduling.
January 1994
to
January 1996
Bickford Senior LivingMission , KS
- Lead Unit Secretary Administrative support for healthcare practitioners in a 500 bed military hospital.
- Chaired monthly meetings for all Unit secretaries employed with TAMC.
- Trained and supervised staff of 20 unit secretaries.
- Register and process patients, verify accuracy and completeness of patient information and documentation.
- Schedule and coordinate appointments, tests, procedures and surgeries.
- Arranged Life Flight transport to other hospitals for patients, monitored telemetry on unit, and calibrated crash cart defibrillators.
- Relayed critical data to practitioners.
- Assisted in the development of new discharge procedures, trained to expand to a 2500 bed hospital in case of war/conflict.
- Prepare patient charts, maintain and manage patient data base.
- Maintained office inventory.
- Relayed critical results to Nurses and Doctors.
- Answer and transfer calls, deal with inquiries and requests.
- Maintain hygienic and tidy station.
- Hazmat certified.
- Tripler Army Medical Center Honolulu, HI 1996-1997/ DOD Dietary Aide GS-4 Assist patients requiring special diets to choose from the hospital menu.
- Obtain the patient's dietary history; collect and record information regarding the patient's consumption and weight.
- Provide dietary consultation, under the direction of the dietitian; consulting with the dietitian regarding the patient's progress.
- Assist the dietitian to assess the food and health needs of local residents and enable people to eat a healthier diet to prevent disease.
- Offer guidance in relation to food selection and preparation.
- Participate in food and health campaigns.
- Help to plan group or community sessions.
Education
1991
Long Beach City College Larson Training CenterCity, StateAwarded certificate of completion in Medical terminology, Insurance Claims Processing, Computer basics and Medical Billing Skills. (1992) Cypress College, Cypress CA Awarded certification in Landlord Tenant Law (1989) Animal Behavior College CA Awarded certificate in animal behavior (2006): Health Unit Coordination and Advanced Life SciencesHealth Unit Coordination and Advanced Life Sciences
Skills
administrative, Administrative support, Army, billing, charts, interpersonal skills, CA, consultation, consulting, copying, CPR, Data base, delivery, direction, documentation, fast, faxing, First Aid, Insurance, inventory, Law, letters, Lotus, managing, Medical Billing, Medical terminology, meetings, Excel, Office, Outlook, Windows 8, MS Word, organizational, personnel, Procurement, coding, progress, proofreading, public relations, quality, Quick books, scheduling, teamwork, telemetry, time management, Trainer, Typing skills, 40wpm, typing, verbal skills, word processing, workflow, work flow, written
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Resume Overview
School Attended
- Long Beach City College Larson Training Center
Job Titles Held:
- Rental Agent, Service Manager
- Health Unit Coordinator
Degrees
- Awarded certificate of completion in Medical terminology, Insurance Claims Processing, Computer basics and Medical Billing Skills. (1992) Cypress College, Cypress CA Awarded certification in Landlord Tenant Law (1989) Animal Behavior College CA Awarded certificate in animal behavior (2006) : Health Unit Coordination and Advanced Life Sciences
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