remote deposit analyst resume example

Responsible for implementations and ongoing support of Remote Deposit products (Branch/Teller, Business, Home, ATM and Mobile capture) for credit unions. Troubleshooting technical issues related to Microsoft operating systems, internet browsers, Java, Bluepoint applications, ATMs, Mobile Phones and check scanning hardware/software.  Software testing,  data analysis, reporting and system upgrades.  Responsible to review/research and approvals for invoices from multiply vendors and in return bill credit union for monthly and annual maintenance fees.   Audit monthly billing spreadsheets and Catalyst users for the systems we support.

Balanced G/L's and aging reports daily, monthly and yearly.  Responsible for opening, distributing and closing cases to the Research Department.  Helped and assisted the Research Department on some of their complex cases.  Responsible for the charges offs daily and completing the monthly reports for upper management and accounting.  Answered calls from credit unions and other financial institutions about daily adjustments.

Receive incoming shipments from presenting institutions or member credit unions.  Prepare control documents with appropriate information according to work type for reprocessing through high-speed sorters.  Performed MICR data entry and repair/reject re-entry while identifying special items such as misroutes or unpaid items.  Rescan missing or poor quality check images, locate/identify all out-of-balance conditions, prepare correcting entries and completed all required internal/external adjusting documentations to assist in the end of day balancing process.  Balance Pay Thru and ORT Rehandle while verifying pockets are accounted for and all balanced.