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Relationship Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
A resourceful and detailed-oriented human resources professional, with extensive experience in employee and labor relations, benefits and compensation administration, and people strategy solutions. Assumes additional responsibilities that utilize my communication, decision-making, and problem-solving skills as a forward- thinking team player.
Highlights
  • Creates Innovative Ideas to Improve Productivity
  • Communicates with All Levels of Personnel
  • Manages Multiple Tasks in an Efficient and Effective Manner
  • Performs Well under Stressful Situations and in a Fast-Paced Environment
  • Logical and Analytical
  • Succession Recognition
  • Flexible
  • Strong Leadership Skills
  • Community Contributor
  • Colleague Relations Mediator
  • Diversity Initiatives
  • Organization Improvement COMPUTER SKILLS
  • MS Office Suite
  • ChoicePoint/LexisNexis
  • PeopleSoft
  • ADP/HRB
  • Kronos
  • Taleo
  • Automated Remote Time Entry System (ARTES)
  • HR QuickPlace
  • NIKU Time
  • eConnections
  • Open Mail/Time
  • BrassRing
  • Vantive
  • SharePoint
  • Lookout Services I-9 Solutions
Accomplishments
  • Reduced hiring time from three months to six weeks.
  • Reduced Ethics-Line Complaints by 20
  • Reduced advertising costs by 50%.
  • Increased retention by 79% and improved morale within the production jobs
  • Reduced pre-screening costs by 70%.
  • Increased Community involvement
Experience
Relationship Manager, 08/2014 to Current
Church Mutual Insurance Company Chicago, IL, Increase number of donors and develop strategic solutions to attract highly qualified/diverse patrons. Communicate with skilled labor, management and executive level employees and business owners; use direct sourcing, networking and utilization of external contacts. Participate in and lead events such as employee, leadership and community meetings to increase participation in United Way giving. Build and maintain a pipeline of current and future donors. Manage multiple accounts with high volume transactions. Close new individual and corporate donations.
Senior HR Generalist, 11/2012 to 05/2014
Wipfli Llp La Crosse, WI, Interview a minimum of 10 clients per week to assess job skills and client needs that will enhance their chances of obtaining employment. Work with AWARE Coordinator/ Director on what resources are needed to be developed within the county to enhance job skills to enter or re-enter the workforce. Research and gather listing of all community resources that offer continuing education and/or computer classes that are designed specifically for older adults. Meet with local community resources and non-profits weekly to explore what resources could be offered to AWARE clients, eligibility requirements and/or costs for program. Research and gather listing of all community resources that can assist with family needs (i.e., financial, health, medication, etc). Assist in setting up/conducting regularly scheduled classes/workshops in communities accessible to AWARE clients. Join local and county wide committees, meetings and events that pertain to employment or economic development to share information regarding AWARE and obtain information of other initiatives and/or program resources. Educate AWARE clients regarding the benefits of volunteerism while looking for employment. Create data base and resource directory (online/brochure) to share with AWARE clients.
Human Resources Representative, 04/2012 to 11/2012
Norc At The University Of Chicago Oklahoma City, OK, Recruits, select, pre-screen, interview, and recommend candidates for all types of positions, including non-exempt, professional, technical, and management. Formulates and extend job offers for the organization. Partner with hiring managers to execute creative, financially responsible staffing plans. Demonstrates a comprehensive knowledge of the marketplace for hiring and provide input into company employment strategies. Creates and maintain professional contacts with staffing agencies, schools, federal and state authorities, and other organizations to source qualified applicants. Coordinates temporary employment needs with employment agencies. Participates and/or lead various human resources-related projects.
Personnel Supervisor, 09/2011 to 04/2012
Barr Engineering Duluth, MN, Provided human resources guidance to employees and advice to management within scope of position; identifies and actively responds with sensitivity to the needs of all customers, employees, and business unit managers. Ensured compliance with State and Federal laws and regulations. Reviewed and understood recent and changing employment related laws and guidelines and communicates to employees. Communicated, interpreted, and administered updated HR policies and procedures to assigned area. Communicated benefits information to employees based upon company handbook policies and procedures. Ensure fair, equitable, and consistent application of all Con-way Personnel Policies and Procedures. Investigated a variety of employee related issues (EEOC claims, harassment, discrimination, etc), incidents and complaints, resolves disputes and recommends appropriate/remedial action(s). Assist in the development and implementation of programs & information regarding HR policies, programs & information. Supported Human Resource Recruiting team and Hiring Manager(s) by developing requisitions, scheduling interviews, presenting offers, facilitating candidate logistics, scheduling on-boarding and training/orientation process.
Human Resources Analyst/Manager, 03/2007 to 12/2010
Barr Engineering Salt Lake City, UT, Provided counsel to a team of 26 leaders while blending a matrix reporting structure with the on-site Vice President and a remote divisional HR leader. Served as primary point of contact for all leaders regarding HR issues. Led site management in execution of major HR initiatives, including performance and talent management processes, employee relations, change management, and implementation of company-wide initiatives into aligned business unit. Identified issues and initiated resolutions in line with policies and in support of business direction. Monitored, analyzed, and reported relevant data ensuring consistent process improvement. Identified needs and initiated communication, ad hoc training, and interventions to address management and employee development and performance issues.
Human Resources Generalist, 12/2005 to 12/2006
Marriott International Rosemont, IL, Managed day-to-day administration of policies and programs covering recruiting, compensation and benefits, training, and employee and labor relations. Sourced, recruited, screened, and interviewed candidates, which included interfacing with hiring managers to understand hiring requirements. Managed candidate-referral process. Aided in the development of recruitment plans to utilize all sourcing methodologies, including resume-mining, posting, career fairs, and professional relationships with college and university placement offices. Managed and resolved employee relations issues, recommended new changes to policies and procedures, and trained and counseled managers on company policies and employment law. Executed implementation of HR strategies and programs. Conducted new-employee orientations. Managed workers' compensation policies and procedures.
Employment Specialist/Recruiter/Community Education, 03/2002 to 12/2005
University Of California Clarksburg, CA, Directed recruitment, screening, interviewing, selection, and placement activities for exempt, non-exempt, and volunteer and intern positions. Distributed qualified applicants to department managers. Attended career fairs, recruited qualified applicants, and served as liaison between new hires, program directors, employment agencies, Gateway, and placement officers. Advertised vacancies, maintained new-hire files and EEOC data on all applicants. Submitted and maintained all background checks, reported new hires to the state of Alabama, and completed EOE reports referencing new employees. Recorded new employee data into ADP HR software, reconciled advertising and pre-employment physical invoices, and prepared check requests. Negotiated salaries and extended job offers. Located resources and speakers for "brown-bag" luncheons and other programs, and administered employee appreciation and morale functions. Conducted campus tours. Requested donations from local merchants, attended conferences and community education events, and planned annual benefits fair. Produced annual salary survey, coordinated United Way Speaker's Bureau education presentations. Served as member of the HR Board Committee. Developed new programs for the agency.
Human Resources Generalist, 11/1999 to 02/2002
PRIDE RESTAURANTS, LLC City, STATE,
Payroll Specialist, 06/1999 to 11/1999
HEALTHSOUTH City, STATE,
Personnel Assistant, 05/1997 to 06/1999
STATE OF ALABAMA City, STATE,
Education
Master's of Science: Human Resources Management, Expected in
to
TROY UNIVERSITY - Troy, Alabama
GPA:
TROY UNIVERSITY, Troy, Alabama Master's of Science in Human Resources Management
Bachelor's of Science: Management of Human Resources, HUMAN RESOURCE MANAGEMENT, Expected in
to
FAULKNER UNIVERSITY - Birmingham, Alabama
GPA:
FAULKNER UNIVERSITY, Birmingham, Alabama Bachelor's of Science in Management of Human Resources SOCIETY OF HUMAN RESOURCE MANAGEMENT Member since 2004 BIRMINGHAM SOCIETY OF HUMAN RESOURCE MANAGEMENT
Professional Affiliations
SOCIETY OF HUMAN RESOURCE MANAGEMENT
Presentations
Directed recruitment, screening, interviewing, selection, and placement activities for exempt, non-exempt, and volunteer and intern positions. Distributed qualified applicants to department managers. Attended career fairs, recruited qualified applicants, and served as liaison between new hires, program directors, employment agencies, Gateway, and placement officers. Advertised vacancies, maintained new-hire files and EEOC data on all applicants. Submitted and maintained all background checks, reported new hires to the state of Alabama, and completed EOE reports referencing new employees. Recorded new employee data into ADP HR software, reconciled advertising and pre-employment physical invoices, and prepared check requests. Negotiated salaries and extended job offers. Located resources and speakers for "brown-bag" luncheons and other programs, and administered employee appreciation and morale functions. Conducted campus tours. Requested donations from local merchants, attended conferences and community education events, and planned annual benefits fair Directed recruitment, screening, interviewing, selection, and placement activities for exempt, non-exempt, and volunteer and intern positions. Distributed qualified applicants to department managers. Attended career fairs, recruited qualified applicants, and served as liaison between new hires, program directors, employment agencies, Gateway, and placement officers. Advertised vacancies, maintained new-hire files and EEOC data on all applicants. Submitted and maintained all background checks, reported new hires to the state of Alabama, and completed EOE reports referencing new employees. Recorded new employee data into ADP HR software, reconciled advertising and pre-employment physical invoices, and prepared check requests. Negotiated salaries and extended job offers. Located resources and speakers for "brown-bag" luncheons and other programs, and administered employee appreciation and morale functions. Conducted campus tours. Requested donations from local merchants, attended conferences and community education events, and planned annual benefits fair. Produced annual salary survey, coordinated United Way Speaker's Bureau education presentations
Skills
Human Resources, Human Resource Management, Hr, Benefits, Training, Employee Relations, Recruitment, Eeoc, Equal Employment Opportunity Commission, Blending, Change Management, Hr Issues, Process Improvement, Site Management, Talent Management, Adp, Adp Hr, Advertising, Interviewing, Invoices, Job Analysis, Liaison, New Hires, Recruiter, Salary Survey, Recruiting, Clients, Economic Development, Hr Generalist, Compensation, Compensation And Benefits, Employment Law, Posting, Accounts With, Executive Level, Increase, Networking, Pipeline, Solutions, Staffing, Claims, Discrimination, Logistics, Remedial Action, Scheduling, Flsa, Fmla, Kronos, Leadership Skills, Microsoft Sharepoint, Ms Office, Niku, People Strategy, Peoplesoft, Performance Management, Problem-solving, Quickplace, Sharepoint, Talent Selection, Team Player, Vantive, Payroll, Human Resources Management

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Resume Overview

School Attended
  • TROY UNIVERSITY
  • FAULKNER UNIVERSITY
Job Titles Held:
  • Relationship Manager
  • Senior HR Generalist
  • Human Resources Representative
  • Personnel Supervisor
  • Human Resources Analyst/Manager
  • Human Resources Generalist
  • Employment Specialist/Recruiter/Community Education
  • Human Resources Generalist
  • Payroll Specialist
  • Personnel Assistant
Degrees
  • Master's of Science
  • Bachelor's of Science