LiveCareer-Resume

registrar resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • customer service
  • Medical Office and Data Management
  • Microsoft Office
  • Flexible Schedule
  • Good Work Ethic
  • Computer Skills
  • People Skills
  • Critical Thinking
  • Organizational Skills
  • Active Listening
  • Reliable & Trustworthy
  • Friendly, Positive Attitude
  • Problem Resolution
  • Conflict Resolution
Education and Training
Savannah Technical College Savannah, GA Expected in 06/2000 Diploma : Healthcare Business Technology - GPA :
Richard Arnold Adult Education Savannah, GA, Expected in 01/1996 GED : - GPA :
Experience
Basis.Ed - Registrar
Phoenix Metro, Northern Arizona, 01/2017 - 02/2020
  • Answered questions and fulfilled requests with friendly and knowledgeable service.
  • Collected, evaluated and stored documents securely in permanent records.
  • Proofread documents carefully to check accuracy and completeness of all paperwork.
  • Documented new [Type] and [Type] data.
  • Welcomed patients to facility and assisted with registration sign-in process.
  • Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
  • Explained forms and documents to patients, guardians and family members, distributing copies and confirming comprehension.
  • Registered patients for outpatient procedures and emergency services.
  • Asked various questions from clients to obtain the information necessary for paperwork.
  • Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
  • Maintained HIPAA compliance and integrity of hospital policies and procedures.
  • Adhered to HIPAA guidelines and maintained integrity of hospital policies and procedures.
  • Contacted insurance carriers to verify coverage, copays and deductible information for patients.
  • Verified patient information, including demographics, income and [Type] for input into [Software] system.
  • Provided customer service support and advice on regulations and requirements regarding various registration programs.
  • Worked with nurses and other clinic staff to process patients and direct to appropriate departments.
  • Managed [Type] record database using [Software], keeping all information confidential in accordance with federal privacy laws
Harris Health System - Release of Information Specialist
Pasadena, TX, 01/2016 - 12/2017
  • Performed quality checks to drive accuracy of release, confidentiality and invoicing.
  • Reviewed requester information in compliance with HIPAA guidelines to obtain patient data from electronic, off-site, or physical records.
  • Conducted quality screenings on incoming PHI to protect patient data.
  • Reviewed requester information to obtain patient data from electronic, off-site or physical records in compliance with HIPAA guidelines.
  • Leveraged computer software and technology to locate patient records.
  • Prepared and processed rejections letters to requesters to facilitate recordkeeping.
  • Used patient identifiers in electronic master patient index and applied controls to identify patient.
  • Pulled patient records and transferred information to appropriate parties.
  • Scanned charts after patient discharge to make charts available to requesters.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Set up patient charts and documented information in various company software.
  • Processed patient admission and discharge documents.
  • Compiled and coded patient data using standard classification systems.
  • Released information to persons or agencies according to regulations.
  • Verified record copies before handing each over to check for and remove unnecessary details.
Mclane Company, Inc. - Administrative Assistant
Plymouth, MI, 01/2015 - 12/2016
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Verified demographics and insurance information to register patients in computer system.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
  • Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
  • Communicated financial obligations to patients and collected fees at time of service.
  • Responded to patient concerns and inquiries professionally and efficiently.
  • Called insurance companies and verified patient coverage.
  • Facilitated communication between patients, medical and administrative staff, administrative staff and regulatory agencies.
  • Explained policies, procedures and services to patients.
  • Helped patients obtain health care services by setting up referrals.
Cancer Care Northwest - Health Information Specialist
Spokane, WA, 01/2010 - 01/2014
  • Facilitated document import into electronic health records using variety of applications and workflows, executed scanning and indexing and organized patient records for quick reference.
  • Upgraded medical record documentation system to meet federal and state regulations, continually monitored medical records and contacted physicians for deficient or delinquent data.
  • Researched health information resources and accurately responded in writing and verbally to public inquiries on health topics related to infectious, immunologic and allergic diseases.
  • Worked with physicians and nurses to find methods to improve quality of patient health documents and records.
  • Put new coding and billing procedures into practice, which helped to reduce number of claims that insurance companies denied.
  • Filed, retrieved and transmitted patient medical records between offices and in accordance with regulations.
  • Facilitated document import into electronic health records using variety of applications and workflows, executed scanning and indexing and organized patient records for quick reference.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Maintained complete confidentiality in accordance with organization and legal requirements.

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Resume Overview

School Attended

  • Savannah Technical College
  • Richard Arnold Adult Education

Job Titles Held:

  • Registrar
  • Release of Information Specialist
  • Administrative Assistant
  • Health Information Specialist

Degrees

  • Diploma
  • GED

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