Registered Nurse Clinical Advisor Team Lead/Humana Specialty Pharmacy Operations Resume Example
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REGISTERED NURSE CLINICAL ADVISOR TEAM LEAD/HUMANA SPECIALTY PHARMACY OPERATIONS
Summary
Highly
competent and caringTeam leader clinical advisor with 13 years career experience. Possesses RN,
BSN with licensure in 48 states. Adept in delivering exceptional patient care
in high stress, fast-paced environments. Dependable team
leader with strong critical and analytical thinking
skills. Demonstrates excellent communication skills.
Skills
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Interests
Love to participate in 1/2 marathon races
reading
fund raising-Head fund raiser for the Dragon Boat Festival,
learning -Front line leadership program participant, obtain Clinical ladder III
assisting with my children's sports team
Medical Team Worker for Grace Fellowship Church ,
Experience
Registered Nurse Clinical Advisor Team Lead/Humana Specialty Pharmacy Operations05/2015 to CurrentBickford Senior LivingSaint Charles , IL
- Create an inspiring team environment with an open communication culture.
- Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
- Oversee and manage the flow of day-to-day operations.
- Listen to team members' feedback, answers team member questions, helps with team member problems, and resolve any issues or conflicts.
- Oversees team member work for quality and guideline compliance.
- Sends out daily staffing schedule.
- Work the pharma account mailbox throughout the day and follow up with an inquiries about Adverse Drug Event from pharma companies.
- Perform daily audits.
- Sends out daily service level.
- Create bi weekly meeting agenda.
- Facilitates weekly Good start meetings.
- Monitor team performance and report on metrics.
- Discover training needs and provide coaching.
- update monthly staff calendar.
- Recognize high performance and reward accomplishments.
- updating mentor documents and one note.
- Suggest and organize team building activities.
- Motivate team members.
- Set clear team goals.
- Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints.
- Supports team manager and performs management duties when manager is absent or out of office.
- attend and participate in meetings.
- collaborate with others to update and manage pmp surveys.
- work in the office when asked.
- Assists management with hiring processes and new team member training.
Post Anesthesia Care Unit Team leader, Staff RN11/2008 to 04/2015ST. ELIZABETH HEALTHCARECity , STATE
- Provide intensive care to patients as they awaken from anesthesia.
- Monitor and support safe transition from anesthetized state to responsiveness, and readies patients for discharge from per anesthesia care unit., Accepted charge nurse role, mentor, preceptor, experience creating staff schedules, teaching, and unit committees.
- Superuser in EPIC to aid staff and physician with guidance on computerized charting.
- Implementing and developing objectives and standards of medical center.
- Planning and expanding health care delivery systems.
- Performing as resources for medical and nurse staff.
- Evaluating health condition of patients.
- Providing safety and privacy to all patients.
- Implementing cost effective approach.
- Coordinating nursing care plans with other health care professional or team members.
- Participating in preparation of provisions, medicines, and equipment related to nursing service.
- Contributing in patient care and health care educational programs.
- Organizing and developing healthcare policies and procedures.
- Preparing post-anesthesia ward for patients.
- Supervising physician and anesthesia staff.
- Observing patients' vital signs, breathing, and health condition.
- Ensuring compliance to health care procedures.
- Maintaining hospital record of patients.
- Establishing and developing effective relationships with patients.
- Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and orient patients to unit.Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines.Actively participated in unit-based Quality Assurance Program.Sound, ethical and independent decision-making ability consistent with medical protocols.Disciplined, energetic employee who quickly establishes rapport with patients and colleagues.Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments.Implemented new floor assignments based on evaluation of staffing requirements.Assisted patients with healing and recovery after surgery.Managed team of medical support personnel.Monitored unit budget to ensure financial objectives were met.Evaluated patient care needs, prioritized treatment and maintained patient flow.Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care.Took and recorded patients' temperature, pulse and blood pressure.Utilized strong assessment skills to determine necessary patient care.Coordinated with doctors and registered nurses to develop care plans for patients.Maintained patient charts and confidential files.
Cardiac staff RN, Team Leader03/2008 to 11/2008ST. ELIZABETH HEALTHCARECity , STATE
- Acts as a communication liaison between members of the team and staff external to the unit, commitment to the professional and organizational vision as it pertains to clinical practice and patient care, acting as a resource and role model, including mentoring/coaching staff, promoting and supporting a positive working relationship, effective team building and functioning with all staff, providing and receiving constructive feedback, identifying and problem solving potential risk issues, the role of Facilitating Nurse, be accountable for the day-to-day clinical coordination activities related to the care of patients on the floor, in collaboration with the Clinical Manager, assess and plan daily staffing, workload assignments, patient flow activity and clinical care.
03/2002 to 02/2008ST ELIZABETH HEALTHCARECity , STATE
- Medical Surgical 2CO and 2B2 Units, Staff RN and Charge nurse communicated with members of the health care team about patients' care, created plans of patients care, provided information about different plans to patients and their family, carried out nursing care of assigned patients on daily basis, created reports of relevant observations including patient and family, handled all tasks as per hospital policies and procedures, participated in patient care programs, and improved care techniques, standards and procedures, maintained a safe and secure environment for patients, families and also for staff, handled safety and emergency practices and procedures, and communicated with patients to understand their problems and requirements.
Education and Training
BACHELOR: SCIENCE NURSING: Science NursingMay 2005Northern Kentucky UniversityCity, StateScience Nursing
Skills
coaching, interpersonal skills, customer service, decision-making, delivery, documentation, educational programs, Fluent in English, focus, hiring, team building, leadership, leadership skills, conducting meetings, mentoring, office, nursing, Organizing, organizational skills, critical care, patient care, patient flow, Observing patients, performance reviews, personnel, policies, problem solving, processes, protocols, quality, Quality Assurance, rapport, research, safety, self starter, staffing, Supervising, surgery, surveys, teaching, therapy and procedures, patient- Treatment plan,
Additional Information
- Registered Nurse in the State of KY, License number 1104061
- Have licensure in all 48 states
- Have a clown degree
- Was chosen to go to Africa through the International Scholar Laureate Program for 1 month
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Resume Overview
School Attended
- Northern Kentucky University
Job Titles Held:
- Registered Nurse Clinical Advisor Team Lead/Humana Specialty Pharmacy Operations
- Post Anesthesia Care Unit Team leader, Staff RN
- Cardiac staff RN, Team Leader
Degrees
- BACHELOR: SCIENCE NURSING : Science Nursing May 2005
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