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Registered Medical Assistant Resume Example

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REGISTERED MEDICAL ASSISTANT
Professional Summary
Experienced Medical Assistant with strong administrative support history with over 12 years of experience in a health care setting.
Licenses
CPR/First Aid certified *Trained in HIPPA compliance
Skill Highlights
  • Efficient and reliable team player
  • Creative problem solver
  • Exceptional communication skills
  • MS Windows proficient
  • Strong client relations Microsoft Office applications: PowerPoint, Access, Excel, Word, Publisher, Outlook
  • Medical Office Software Programs: Medical Manager, Medisoft and Micro MD
  • EMR: EPIC
Professional Experience
Driscoll Children's HospitalJune 2012 to CurrentRegistered Medical Assistant
Corpus Christi, Texas
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
  • Provided pre- and post-operative care.
  • Scheduled and coordinated clients' medical appointments with multiple providers.
  • Maintained a clean, healthy and safe environment.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Transported patients to other areas of the hospital in wheelchairs and gurneys.
  • Assisted in procedures performed in office using equipment as delegated by a licensed professional.
  • Answered nurse calls for patient care.
  • Wound care for pressure ulcers, bed sores, and surgical site wounds.
  • Documents objective data and routine aspects of patient care.
  • Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
  • Took advantage of opportunities for continuing education, quality assurance.
  • Monitored expiration of medical supplies and medications.
  • Educated patients and families about patient care, wound care, pre and post-operative care.
Little Tykes Playskool Child Daycare Provider NASOctober 2010 to August 2011Business Owner
Lemoore, California
  • Provided a safe and appropriate program for the in accordance with all relevant legislation, policies and procedures.
  • Responsible for planning, implementing and incorporating fundamental program for children of various ages.
  • Ensured equipment and the facility is clean, well maintained and safe at all times.
  • Developed culturally appropriate programs/activities.
  • Established policies and procedures including acceptable disciplinary policies.
  • Developed and maintain current, accurate and confidential parent/child files.
  • Oversaw all accounting, menu planning, curriculums, cooking, childcare service and janitorial work.
Driscoll Children's HospitalAugust 2007 to April 2010Registered Medical Assistant
Corpus Christi, Texas
Inmon Respiratory IncFebruary 2007 to July 2007Customer Service Representative
Corpus Christi, Texas
  • Insurance verification and authorization.
  • Prepared correspondence, forms and spreadsheets Operated register for purchases and returns.
  • Translated for respiratory therapist English to Spanish.
  • Handled multiple line system with proper etiquette.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Routinely answered customer questions regarding merchandise and pricing.
Almouie PediatricsOctober 2004 to February 2007Registered Medical Assistant
Corpus Christi, Texas
  • Managed and maintained patient flow schedules averaging up to 80 patients a day for multiple physicians within the practice in multiple locations.
  • Data entry Obtained authorizations, referrals Maintained medical records (technician) Delivered outstanding customer service.
  • Reception, clerical duties and ten key.
  • Processed and collected payments; balanced daily drawer.
  • Performed monthly inventory and maintained office and medical supply counts.
  • Assessed need for, ordered, obtained and interpreted appropriate lab tests.
  • Established and maintained a long term referral relationship with a sufficient amount of specialist and their staff.
  • Conducted mandated health screenings, physicals and special education assessment.
  • Performed lab tests and communicated results.
  • Liaised between patients and physicians to ensure patient comprehension of treatment plans.
  • Ensured HIPAA compliance.
  • Authorized drug refills and provided detailed prescription information to pharmacies.
Education and Training
Robstown High School RMA IDDiploma
West Hills College of LemooreSpring 2011BLS / CPR & First Aid Certified Credentialed Trainer - EPIC (ambulatory ~ physician, nurse & O.R. scheduler) Certified User - Candela Pulse Dye Laser Attended Society of Plastic Surgeons Coding Conference, Chicago, IL. 2008 & 2016
Languages
Bilingual (Spanish)
Skills
ten key, accounting, allergies, blood pressure, clerical, communication skills, cooking, CPR, Creative problem solver, addressing customer concerns, clients, client relations, customer service, Data entry, English, filing, First Aid, forms, Insurance, inventory, Laser, Medical Manager, Medisoft, Access, Excel, Microsoft Office applications, Office, Outlook, PowerPoint, Publisher, MS Windows, Word, patient care, patient flow, policies, pricing, Coding, progress, quality assurance, Reception, respiratory therapist, Spanish, spreadsheets, team player, technician, answering phones, Trainer, treatment plans, vital signs, word processing, Wound care, wounds
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Resume Overview

Companies Worked For:

  • Driscoll Children's Hospital
  • Little Tykes Playskool Child Daycare Provider NAS
  • Inmon Respiratory Inc
  • Almouie Pediatrics

School Attended

  • Robstown High School RMA ID
  • West Hills College of Lemoore

Job Titles Held:

  • Registered Medical Assistant
  • Business Owner
  • Customer Service Representative

Degrees

  • Diploma
    BLS / CPR & First Aid Certified Credentialed Trainer - EPIC (ambulatory ~ physician, nurse & O.R. scheduler) Certified User - Candela Pulse Dye Laser Attended Society of Plastic Surgeons Coding Conference, Chicago, IL. 2008 & 2016

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