Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Executive Profile

Managerial position in an environment where I can grow personally and professionally while applying my skills and experiences to achieve organizational goals. Skilled in learning new concepts quickly, working well under pressure, and communicating new ideas clearly and effectively. Effective critical thinking skills due to my work experience and completion of graduate-level courses Work well with others; actively engaged in assisting and training as well as learning from others.

Skill Highlights
  • Managing and delivering multiple tasks within time-frame requested
  • Project management
  • Self-motivated
  • Work with teams to develop training material
  • Employee training
  • Human Resources skills
  • Work with Human Resources consultant to develop employee manual
  • Developing training material and coordinating implementation of topics
Core Accomplishments

Management: Took over office management experiencing a financial loss of 5 - 10% per month and within 5 months presented 20% profit consistently by adding operational processes, improving customer service techniques, and improved productivity by training employees on administrative tasks and assigning each multiple tasks in different areas of dental administration


Project Management: requested and reviewed construction bids to build new dental office, managed the delivery of construction tasks, coordinating marketing art work for branding purposes, scheduled soft opening and grand opening of new dental office


Locating Human Resources: interviewed, hired, and training all staff for new dental office and existing dental office purchased from another owner

Professional Experience
05/2014 to Regional Manager Cisco Systems, Inc. | Rancho Cordova, CA,

Orthodent Management owns all offices of my previous employment including LOL Dental and Safari Dental. The regional management enroll allowed me to continue my oversight of my previous office while accepting new offices under my direction. Responsible for oversight of four dental offices to ensure: productivity goals are met, team members are allocated efficiently, and office-wide issues are addressed timely and effectively. Reviewed all Profit-and-Loss statement for each offices to address rising cost and/or identify alternatives to minimize cost to ensure profitability. Develop training materials for new processes and delivered training to each office and follow-up during implementation. Processed payroll for employees for eight offices and 17 independent contractors with across the company.

09/2013 to 05/2014 Office Manager Veolia | Joliet, IL,

Created and implementing office processes and policies to maintain employee knowledge and understanding. Coordinated the introduction of new dental service by developing phases of implementation.

Managed team of 12 team members. Accountable for all dental administrative tasks including overall customer satisfaction. Improved profitability by 25% in five months.

05/2012 to 06/2013 Office Manager Veolia | Kansas City, KS,

Reviewed all construction bids for remodel of existing business building for opening of new dental office. Responsible for oversight of all construction tasks. Coordinated all marketing material and delivery to all markets for soft opening and grand opening of new dental office.

Created and implementing office processes and policies to maintain employee knowledge and understanding. Coordinated the introduction of new dental service by developing phases of implementation. Managed team of 5 team members. Accountable for all dental administrative tasks including overall customer satisfaction. Reached profitability in six months after inception of the office. Research states eight months to one year is average time frame for profitability to be achieved.

07/2010 to 05/2012 Employment Specialist Anmed Health | Clemson, SC,
2009 to 04/2010 Graduate Assistant Rutgers University | New Brunswick, NJ,
  • College of Business Dean's Office and Department of General Business, Nacogdoches, TX Serve as a part-time staff member, working 20 hours/week * Prepare reports and compile assessment data from personnel records and other *.
  • sources to be utilized by departments, the college, and the university Update and maintain information included within a variety of software programs * Assist professors with various instructional tasks *.
07/2004 to 01/2009 Deputy District Clerk Williamson County | Georgetown, TX,
  • Served as a full-time staff member, working 40 hours/week * Prepared and indexed Clerk's Records for criminal and civil appeals for the Ninth *.
  • and Twelfth District Court of Appeals Accepted and filed numerous documents and cases for divorce cases, felony *.
  • criminal cases, and district civil lawsuits.
Education
Expected in May 2010 Master of Business Administration | Human Resource Management Stephen F. Austin State University, Nacogdoches, TX. GPA: GPA: 3.67

GPA: 3.67

Expected in December 2008 Bachelor of Business Administration | Stephen F. Austin State University, Nacogdoches, TX GPA: GPA: 3.45

GPA: 3.45, Graduated Cum Laude.

Skills
  • Various software programs including: Adobe Acrobat X Pro, Microsoft Word, Microsoft Excel, Dropbox, Google Drive.
  • Managing multiple team members in multiple locations.
  • Developing training materials and communicating effectively in written and verbal communication.
  • Payroll administration

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Resume Overview

School Attended

  • Stephen F. Austin State University
  • Stephen F. Austin State University

Job Titles Held:

  • Regional Manager
  • Office Manager
  • Office Manager
  • Employment Specialist
  • Graduate Assistant
  • Deputy District Clerk

Degrees

  • Master of Business Administration
  • Bachelor of Business Administration

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