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Regional Manager Resume Example

Resume Score: 90%

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REGIONAL MANAGER
Executive Profile

Managerial position in an environment where I can grow personally and professionally while applying my skills and experiences to achieve organizational goals. Skilled in learning new concepts quickly, working well under pressure, and communicating new ideas clearly and effectively. Effective critical thinking skills due to my work experience and completion of graduate-level courses Work well with others; actively engaged in assisting and training as well as learning from others.

Skill Highlights
  • Managing and delivering multiple tasks within time-frame requested
  • Project management
  • Self-motivated
  • Work with teams to develop training material
  • Employee training
  • Human Resources skills
  • Work with Human Resources consultant to develop employee manual
  • Developing training material and coordinating implementation of topics
Core Accomplishments

Management: Took over office management experiencing a financial loss of 5 - 10% per month and within 5 months presented 20% profit consistently by adding operational processes, improving customer service techniques, and improved productivity by training employees on administrative tasks and assigning each multiple tasks in different areas of dental administration


Project Management: requested and reviewed construction bids to build new dental office, managed the delivery of construction tasks, coordinating marketing art work for branding purposes, scheduled soft opening and grand opening of new dental office


Locating Human Resources: interviewed, hired, and training all staff for new dental office and existing dental office purchased from another owner

Professional Experience
Regional Manager
June 2014
Orthodent Management - Bryan, Texas

Orthodent Management owns all offices of my previous employment including LOL Dental and Safari Dental. The regional management enroll allowed me to continue my oversight of my previous office while accepting new offices under my direction. Responsible for oversight of four dental offices to ensure: productivity goals are met, team members are allocated efficiently, and office-wide issues are addressed timely and effectively. Reviewed all Profit-and-Loss statement for each offices to address rising cost and/or identify alternatives to minimize cost to ensure profitability. Develop training materials for new processes and delivered training to each office and follow-up during implementation. Processed payroll for employees for eight offices and 17 independent contractors with across the company.

Office Manager
October 2013 to June 2014
Safari Dental - Bryan, Texas

Created and implementing office processes and policies to maintain employee knowledge and understanding. Coordinated the introduction of new dental service by developing phases of implementation.

Managed team of 12 team members. Accountable for all dental administrative tasks including overall customer satisfaction. Improved profitability by 25% in five months.

Office Manager
June 2012 to July 2013
LOL Dental - Bryan, Texas

Reviewed all construction bids for remodel of existing business building for opening of new dental office. Responsible for oversight of all construction tasks. Coordinated all marketing material and delivery to all markets for soft opening and grand opening of new dental office.

Created and implementing office processes and policies to maintain employee knowledge and understanding. Coordinated the introduction of new dental service by developing phases of implementation. Managed team of 5 team members. Accountable for all dental administrative tasks including overall customer satisfaction. Reached profitability in six months after inception of the office. Research states eight months to one year is average time frame for profitability to be achieved.

Employment Specialist
August 2010 to June 2012
Stephen F Austin State University - Nacogdoches, Texas
Graduate Assistant
January 2009 to May 2010
Stephen F. Austin State University - Bryan, Texas
  • College of Business Dean's Office and Department of General Business, Nacogdoches, TX Serve as a part-time staff member, working 20 hours/week * Prepare reports and compile assessment data from personnel records and other *.
  • sources to be utilized by departments, the college, and the university Update and maintain information included within a variety of software programs * Assist professors with various instructional tasks *.
Deputy District Clerk
July 2004 to January 2009
Angelina County District Clerk's Office - Lufkin, TX
  • Served as a full-time staff member, working 40 hours/week * Prepared and indexed Clerk's Records for criminal and civil appeals for the Ninth *.
  • and Twelfth District Court of Appeals Accepted and filed numerous documents and cases for divorce cases, felony *.
  • criminal cases, and district civil lawsuits.
Education
Master of Business Administration : Human Resource Management, May 2010Stephen F. Austin State University - Nacogdoches, TX.GPA: GPA: 3.67

GPA: 3.67

Bachelor of Business Administration : December 2008Stephen F. Austin State University - Nacogdoches, TXGPA: GPA: 3.45

GPA: 3.45, Graduated Cum Laude.

Skills
  • Various software programs including: Adobe Acrobat X Pro, Microsoft Word, Microsoft Excel, Dropbox, Google Drive.
  • Managing multiple team members in multiple locations.
  • Developing training materials and communicating effectively in written and verbal communication.
  • Payroll administration
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Resume Overview

Companies Worked For:

  • Orthodent Management
  • Safari Dental
  • LOL Dental
  • Stephen F Austin State University
  • Stephen F. Austin State University
  • Angelina County District Clerk's Office

School Attended

  • Stephen F. Austin State University

Job Titles Held:

  • Regional Manager
  • Office Manager
  • Employment Specialist
  • Graduate Assistant
  • Deputy District Clerk

Degrees

  • Master of Business Administration : Human Resource Management , May 2010
    Bachelor of Business Administration : December 2008

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