Regional Manager and dedicated team player experienced in overseeing operations of individuals and branches.. Develops successful programs to improve profitability. Sharp banking professional whose talents shine in a competitive, innovative and creative environment. Track record of increasing sales, improving client retention and growing customer base. Focus on external and internal member service to increase effectiveness of all departments working together.
Developed the annual operations business plan for maximum profitability and effectiveness. Oversaw the operations of eight credit union branches, managers and staff. Negotiated new credit card contract to increase profitability to the credit union due to the success of our sales. Revised sales training and goals and achieved a marked increase in all products to include GAP, MBP and debt protection.
Developed the annual northern branches operations business plan for maximum profitability and effectiveness. Oversaw the management of four branches, managers and staff.
Developed the annual northern branches business plan in conjunction with the Regional Manager for maximum profitability and effectiveness. Assisted with overseeing the operations of four branches, managers and staff.
Coursework in Finance, Economics, Business Administration and Leadership
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