Regional Information Officer Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Detail-oriented Program Manager exhibiting excellent communication, problem solving and strategic planning skills. Passionate about helping others.
  • Program management
  • Exceptional interpersonal skills
  • Computer-savvy
  • Exemplary people management skills
  • Natural leader
  • Collaborative manager
  • Exceptional communication skills
  • Analytical thinker
  • HIPAA guidelines
  • Compassionate and active listener
Regional Information Officer, 07/2010 to Present
Lpl Financial Services, ,
  • Coordinating all communications regarding the organization and region, assisting Regional Director with internal and external information, resource for chapters information and communications and conducting workshops on social networking, communications and branding.
Implementation Specialist, 07/2007 to 03/2010
Chubb, ,
  • Plan building group medical, life, disability, dental, and supplemental life insurance for companies with employees ranging from 10 - 1000.
Regional Cluster Coordinator, 07/2006 to 07/2008
, ,
  • Alpha Kappa Alpha Sorority, Incorporated, Mid-western Region Responsibilities: Coordinate all programmatic activities for Kansas and Iowa, assist the Regional Director in Regional duties, plan and execute cluster and regional meetings annually and work with chapter within the region on different projects as it relates to the region and international implementation.
Contractual Claims and Research Analyst, 01/2006 to 11/2012
, ,
  • Insurance Overload Staffing Responsibilities: Contractual assignments with various companies within the Insurance Industry.
Underwriter, 09/2003 to 06/2005
, ,
  • Underwriting medical, dental, vision, prescription drug, life and weekly indemnity plans for group sizes 10-100 employees.
  • Conducting medical interviews, rating and preparing plan documents for groups written and sold.
  • Providing customer service for prospective clients, agents, brokers and inside sales/marketing staff.
, 07/2002 to 07/2006
, ,
  • Representative National Program Committee Alpha Kappa Alpha Sorority, Incorporated.
  • Responsibilities: Represent the Mid Western Region consisting of eight (8) states; to coordinate programmatic activities on behalf of the region.
  • Created and wrote resource/training manual, developed a variety of programs from concept to implementation by the membership of the organization.
  • Coordinated the SIDS (Sudden Infant Death Syndrome) Summit for Alpha Kappa Alpha, The National Women of the NAACP and the National Coalition of 100 Black Women in Detroit, Michigan.
  • Developed and fostered relationships between Alpha Kappa Alpha and the U.S.
  • Department of Transportation as it related to the National Buckle Up America Campaign across the United States as well as write grant proposal for additional funds, administer budget and report on a quarterly basis to the Dept.
  • of Transportation regarding activities and expenditures.
  • Developed and fostered relationships with the U.S.
  • Department of Education, Points of Light Foundation, and Corporation for Community and National Service.
Sr. Medical Claims Analyst, 02/1997 to 07/2003
Bickford Senior Living, ,
  • Medical and dental claims adjudication using RIMS for small to large claims experience, coordination of benefits with other insurance carriers including Medicare and Medicaid.
  • Assisted supervisor with daily unit tasks, workflow and special assignments from management.
  • Provided exceptional customer service to the clients of the contracts handled.
Dates School Degree Location: , Expected in
- ,
Bachelor's: Education, Expected in 5/1981
University of Missouri - , MO.
Masters: Health Administration, Expected in 12/2012
Webster University - Kansas City, MO.
Health Administration
Masters: Management and Leadership, Expected in 5/2014
- ,
Management and Leadership
Alpha, benefits, branding, budget, concept, contracts, clients, customer service, funds, grant proposal, inside sales, Insurance, Director, marketing, meetings, networking, RIMS, Staffing, Summit, supervisor, Transportation, Underwriting, vision, workflow, workshops, written
Additional Information
  • HONORS, AWARDS, ACHIEVEMENTS, AND RECOGNITIONS *Monetary Awards for Exceptional Customer Service - Cigna (Regional and National) *Outstanding Community Service Awards - Alpha Kappa Alpha Sorority, Incorporated and Points of Light Foundation *Recognition - Corporation for National and Community Service, National Institutes of Health, Points of Light Foundation, Metropolitan Leadership Institute Foundation, Inc., Woodlands at the Citadel Board Membership, The National Women of the NAACP, Coalition of 100 Black women, U.S. Department of Education, and U.S. Department of Transportation
Professional Affiliations
Experienced Professional Leader: in both private and non-profit sectors with acquired skills, talents, and education that will contribute to an organization's mission and vision for success. Masters degree in Health Administration with course work in Healthcare, Finance, Management, Human Resources, Group Development and Training, Healthcare Policy Making, Law, and Research. Currently pursuing a sequential Masters degree in Management and Leadership.

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Resume Overview

School Attended
  • University of Missouri
  • Webster University
Job Titles Held:
  • Regional Information Officer
  • Implementation Specialist
  • Regional Cluster Coordinator
  • Contractual Claims and Research Analyst
  • Underwriter
  • Sr. Medical Claims Analyst
  • Dates School Degree Location
  • Bachelor's
  • Masters
  • Masters