Qualified Customer Service Manager offering a record of successful job performance, proven problem solving ability and experience developing and implementing innovative solutions.
Called on past due accounts to collect payment, and if necessary, create a payment plan. Took cash and credit card payments on customer accounts. Managed 30+ employees in 6 locations across the state of Arkansas. Created weekly reports for upper management. Ensured our collection goals were met each month.
One of the founders of the center. Filled position of Vice President until term ended. Helped to set up day to day operations such as finding a meeting place, establishing business accounts, checking account and phone lines. Was a part of multiple committees.
Deliver newspapers to customers on a nightly basis.
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