I am a results-oriented Manager with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements. Committed to addressing customer concerns with speed, accuracy and professionalism while also dedicated to employee development.
While I was employed with Target I described merchandise and explain operation of merchandise to customers.
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Placed special orders and called other stores to find desired items.
Recommended merchandise based on customer needs.
Facilitated monthly and quarterly physical inventory counts.
Replenished floor stock and processed shipments to ensure product availability for customers.
I was also responsible for training new Team Members on how to operate our point of sale systems, receive new inventory, maintain guest relations, and handle guest complaints.
•Creative Problem Solver
•Seasoned in Conflict Resolution
•Excellent Verbal and Written Communication Skills
•Proficient in Microsoft Office
•Knowledge in Office Management
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