Managed a large book of business of High Value clients by providing full- service banking and being the one point of contact for any financial needs of the client. Build strong partnership with different business lines and provided education to the clients on our products and services. Motivated and coached other team members on a daily basis to excel in their current roles. Outstanding customer service skills. Leveraged all levels of resources to live the One Wells Fargo Vision.
Managed moderate to complex customer needs while providing excellent customer service.
Managed the 3M store inside 3M company attaining highest employee retention, every employee achieving ICP and high customer satisfaction. Acted as face of Wells Fargo in the community.
Managed a team to perform their duties with high ethical standards while delivering excellent customer service.
Asian Connection Team Member Network, Member of Minnesota Malayalee Association, India Association of Minnesota and Chinmaya Mission Twin cities.
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