Administrative Professional with executive-level office management skills, as well as strength in planning and problem-solving. Readily adapts to change and exceeds expectations in quality.
Microsoft Office Proficiency
Works well under pressure
Meticulous attention to detail
Confident in making independent decisions
Excellent verbal and written communication skills
Successfully planned and executed meetings, lunches and special events for clients, contractors and employees, with up to 50 people.
Recognized for playing an instrumental role in the implementation of cost savings measures.
All new job orders posted to job boards and social media within a 24 hour time frame.
Accurate candidate tracking using BullHorn ATS, which was also the tool for postings new positions.
Offer letters, new hire paperwork, and new hire orientations conducted while remaining courteous and professional at all times.
Background checks and drug screens performed on all candidates.
Reached out to several meet-up groups in an attempt to produce additional business contacts.
Research to implement an online, on-boarding system for new hires.
Communication with candidates nationwide to complete New Hire Orientation.
Provided daily support to the Executive and Senior level staff with various projects and requests.
Responsible for coordinating travel arrangements for 3 Executives.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Created Requests for Proposals (RFP's) to obtain new Clients.
Organized company-wide luncheons and team building events.
Greeted and assisted all guests, vendors and clients in the office.
Continuously made process improvements within the Office Administrator position such as creating Standard Operating Procedures (SOP's).
All phases of recruitment managed such as defining hiring management needs, pre-screening candidates, posting available positions, attending job fairs, and contacting qualified candidates for interviews.
Review and screening an average of 75 resumes per week.
Recommendations provided to the Hiring Manager for qualified candidates based on information gathered during resume pre-screening, and candidate interaction.
Persuaded supervisor to move from Monster to Indeed for job postings, which resulted in saving money and pulling more qualified leads.
Offer and Declination Letters sent to all job applicants.
Reference and background checks required for all applicants to determine eligibility for hire.
Communicated the duties, compensation, benefits and working conditions to all potential candidates.
Streamlined on-boarding process for new hires for more time-efficient business practices.
Managed all aspects of the employee life cycle process, including on and off boarding.
Conducted meetings for New Hires to complete on-boarding paperwork and explain company benefits packages.
Produced $16,000 in net sales volume during an average month.
Negotiated prices and terms of sales.
Completed 20 outbound calls daily, with average conversion rate of 85%.
Responded to all customer inquiries in a timely manner, while providing excellent and personable customer service.
Contacted existing customers to discuss how their needs could be met with specific products and services.
Contributed to a 70% increase in sales for the Pilates studios through various marketing techniques.
Used MindBody Online Software to track marketing trends and client attendance.
Guided clients in safe exercise, taking into account individualized physical limitations.
Guided startup and management of all HR operations for the company.
Identified staff vacancies and recruited and assisted in interviewing and selecting applicants for various positions across 2 sites in California.
Supported employee relocation and integration by helping new hires establish housing and obtaining H1-B Visas when necessary.
Explained Human Resources policies and procedures to all employees.
Designed new employee packages and reviewed with New Hires.
Conducted benefits administration for benefit-eligible employees.
Worked on FMLA and workers' compensation claims and benefits.
Offered consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals.
Microsoft Office, customer service, administration, Human Resources
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