LiveCareer-Resume

recruiter receptionist nursing scheduler office administrative assistant resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

I am a Hardworking employee with customer service, multitasking and time management abilities. I love taking on new responsibilities and being challenged to get out of my comfort zone. I am devoted to getting my job done and doing my best!

Skills
  • Recruiting and Sourcing
  • Human Resource Management Systems
  • Pre-employment Screening
  • Job Description Development
  • Recruitment Strategies
  • Customer Service
  • Time Management
  • Detail-Oriented
  • Problem-Solving
  • Supply Ordering
  • Critical Thinking
  • Data Entry Software
  • Medical Recordkeeping
  • Data Entry
  • Cash Handling
  • Payment Processing
  • Price Identification
  • Complaint Resolution
  • Policies and Procedures
  • Reliable and Responsible
  • Customer Transactions
  • Problem Solving
  • Cash Register Operations
  • Cleaning and Sanitizing
  • Product Location
  • Database Entry
  • Judgment and Decision Making
  • Multitasking and Time Management
  • Document and File Management
  • Confidentiality and Data Protection
  • Inventory Management
Experience
Recruiter/Receptionist/Nursing Scheduler/Office Administrative Assistant, 01/2022 - Current
Golfcrest Healthcare Center Hollywood, FL,
  • Contacted job applicants to inform of application status.
  • Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
  • Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
  • Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Created and maintained positive relationships with hiring managers and HR business partners.
  • Informed or trained management on interviewing, performance appraisals or documentation of performance issues.
  • Supported hiring efforts domestically and internationally.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Scheduled or conducted new employee orientations.
  • Reviewed employment applications and job orders to match applicants with job requirements.
  • Hired employees and processed hiring-related paperwork.
  • Scheduled and confirmed patient appointments and consultations.
  • Transcribed recorded practitioners' diagnoses and recommendations into medical records.
  • Prevented double bookings and set aside appropriate time in between appointments.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Answered phone calls and took messages for staff members.
  • Updated patient information in databases and adhered to confidentiality requirements.
  • Informed patients regarding needed medical tests and procedures.
  • Communicated with patients with compassion while keeping medical information private.
  • Assisted patients with canceling and rescheduling appointments.
  • Routed calls and correspondence to appropriate medical staff.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Ordered and maintained supply inventory for medical office.
  • Answered questions and responded to inquiries to deliver high level of service to patients.
  • Verified insurance eligibility, benefits and patient liabilities for defined services.
  • Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
Receptionist, 11/2021 - 04/2022
Ashley Furniture Rohnert Park, CA,
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Explained policies and procedures to visitors.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Cuddled and snuggled, making pets feel safe and loved in owner's absence.
  • Scheduled grooming and veterinary appointments for animals.
  • Fed and watered animals in care, following special diets and regular medication administration schedules.
  • Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
  • Fed pets on-schedule and with appropriate food for developmental or health requirements.
  • Played with dogs and cats to maintain socialization and reduce stress.
  • Cleaned and maintained kennels, holding areas and surgical rooms.
  • Monitored pets for signs of distress, injury and illness and coordinated caring responses.
  • Maintained clean and orderly play yards, kennels and cages.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Checked out pets from daycare
Account Manager, 09/2016 - 08/2021
Legalshield City, STATE,
  • Answered phone called and emails from Group Accounts, Associates, and Brokers
  • Handled member, group, and broker accounts through email, phone, and fax.
  • Processed payments over the phone
  • Navigated through computer systems to review information and respond appropriately to callers.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Updated customer accounts, addresses and contact information within call management databases.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Offered resolutions to de-escalate calls and solve customer issues.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Consulted with customers to resolve service and billing issues.
Education and Training
High School Diploma: , Expected in 05/2013
-
Oklahoma Virtual Charter Academy - Midwest City, OK,
GPA:
Status -

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Resume Overview

School Attended

  • Oklahoma Virtual Charter Academy

Job Titles Held:

  • Recruiter/Receptionist/Nursing Scheduler/Office Administrative Assistant
  • Receptionist
  • Account Manager

Degrees

  • High School Diploma

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