Administrative assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Skills
Professional phone etiquette
Excellent communication skills
Customer service-oriented
Works well under pressure
HIPAA compliance
Employee training and development
Accurate and detailed
Work History
Recreation Leader II- Adaptive RecreationMay 2006 - Jun 2013 City of Cerritos, CA18125 Bloomfield Ave, Cerritos, CA
Develop new recreation based programs for monthly calendar
Plan and implement age appropriate activities and oversee program safety
Prepare financial and program budget reports
Comply with American Disabilities Act and facilitate skill sets within range of participants
Oversee the recruiting, training and provide leadership opportunities for volunteers involved in Adaptive Recreation programs
Supervise activities and provide behavioral assistance to participants needed more interventional assistance
Evaluate efficiency of programs and provide detailed report for quarterly meetings
Front Desk Receptionist/ SalesJan 2012 - Dec 2012 Eternal Youth Medspa3340 East Chapman Ave., Orange, CA
Answered and managed incoming and outgoing calls while recording accurate messages
Maintain service descriptions as well as product knowledge
Ordered and distributed office supplies while adhering to a fixed office budget
Managed office supplies as well as product sales
Opened and properly distributed incoming mail
Maintained a clean reception area, including lounge and associated areas
Processed client rebate reconciliation, reporting and check requests
Manage monthly membership billing and renewals
Assist in room re-set prior to patient arrival
Schedule product representative training for staff
Follow opening and closing procedures as well as finalized daily budget report
Front Desk- Patient Care CoordinatorJul 2012 - Oct 2013 Chapman Integrated Medical Center3340 E. Chapman Ave., Orange, CA
Professionally and courteously verified appointment times with patients.
Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
Adeptly managed a multi-line phone system and pleasantly greeted all patients.
Verified patients' eligibility and claims status with insurance agencies.
Prepared patient charts accurately and neatly for the clinic.
Diligently filed and followed up on third party claims.
Coordinated luncheons with Pharmaceutical Representatives.
Maintained strict patient and physician confidentiality.
Managed collections claims for unpaid bills against the estates of debtors.
Managed staff scheduling and coordinated interviews for management
Maintaing cleanly office environment of front desk as well as treatment rooms
Education
Bachelor of Arts: Studio Art- Painting & Drawing2013 California State University Long Beach1250 Bellflower Blvd., Long Beach, CA
High School Diploma: 2007 La Mirada High School13520 Adelfa Dr., La Mirada, CA
Involved in Academy of Commerce and Entrepreneurship
