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Recording Studio Manager Resume Example

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RECORDING STUDIO MANAGER
Professional Summary
Experienced, committed to maintaining cutting edge technical skills and up-to-date industry knowledge. Well-versed in troubleshooting and repairing malfunctioning hardware and software. Devises innovative strategies to resolve recurring computer and Software problems.
Skills
Microsoft Office / Word, 
SAP Allocation Software
Mac and PC OS
Remote Assistance Software		Experince With Most Major Recording Software
Studio/Broadcast RecordingTraining
FedEX / UPS Shipping Software
Work History
Recording Studio ManagerJuly 2000 to September 2002
Greene Studios / Restoration Studios - Brooklyn, NY
Handled everyday operation of NY based Recording Studio.
Scheduling Clients / Facility Booking
Performed initial client assessment and analysis
Supported Chief Operating Officer with daily operational functions.
Freelance Graphic DesignerJuly 2000 to August 2004
TWEED Media inc - New York, NY
  • Album cover art, Website design, Flyers, Promotional items.
  • Media Duplication
  • Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.
  • Maintained consistent use of graphic imagery in materials and other marketing outreach.
  • Formatted text and graphics for blog posts, newsletters and other materials.
  • Collaborated with vendors to ensure style consistency with other marketing materials.
  • Generated new ideas with limited direction and varied internal client needs.
  • Presented projects to internal clients.
  • Generated computer graphics and page-layout software, graphic elements and photography.
  • Monitored production schedules while adhering to assigned budgets.
Direct TV TechnicianJune 2004 to December 2005
RHI Rhode Island - Pawtucket, RI
  • Direct T.V / Satellite installation and repair
  • Service Sales
  • Calibrated and monitored devices following installation.
  • Programmed and troubleshot devices following installation.
  • Recommended system-level hardware and software installations.
  • Ran cables and connected receivers.
  • Repaired malfunctioning system components.
  • Determined the best location for customer satellites.
  • Installed cable support systems and prepared workstation outlets.
  • Fed cables through access holes, roof spaces and cavity walls.
  • Positioned and terminated cables, wires and strapping.
  • Drilled holes for wiring in wall studs, joists, ceilings and floors.
  • Tested UTP copper and fiber cabling.
  • Completed logs and reports according to established policies and procedures.
  • Diagnosed and repaired hardware, software and system issues.
  • Isolated faults in units and components.
Pro-Audio ManagerJuly 2000 to July 2004
Guitar Center - Warwick, RI
  • Retail Sales, Pro Audio Dept. Manager
  • Recording Consultant
  • Customer Service
  • Trained, coached and mentored staff to ensure smooth adoption of new program.
  • Implemented innovative programs to increase employee loyalty and reduce turnover. eg. Rewards For Reaching Sale Goals
  • Hired and trained staff.
Design AssistantSeptember 2005 to December 2008
Manchester Developement - Cranston, RI
  • Property Repair and Rehabilitation 
  • Interior Construction and Repair
  • Completed tear-down of existing structures and prepared for new construction.
  • Applied caulk, sealants and other agents to installed surfaces.
  • Accurately estimated time and materials costs for projects.
  • Provided accurate measurements and estimates for all projects.
  • Prepared and cleaned construction sites by removing debris.
  • Loaded and unloaded building materials used for construction.
  • Removed damaged tile, brick and mortar.
  • Filled chipped, cracked and broken bricks and tiles with adhesives and grouting materials to correct surface imperfections.
  • Safely operated mowers, snow blowers, chain saws, electric clippers, sod cutters and pruning saws.
  • Blended paints and correctly matched colors.
Customer Service / Product Specialist July 2009 to September 2013
Ion Audio - Cumberland, RI
  • Technical Support for Consumer Based Electronic Manufacturer
  • Assisted Customers with Product Set-up, Software Installation.
  • Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.
  • Ordered necessary supplies and parts to repair malfunctioning hardware.
  • Described product to customers and accurately explained details and care of merchandise.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Product SpecialistJuly 2009 to August 2013
Numark International - Cumberland, RI
  • Technical Support, RMA / QA
  • Product Specialist
  • Technical Writer / QA Tester
  • Installed software, modified and repaired hardware and resolved technical issues.
  • Provided base level IT support to non-technical personnel within the business.
  • Managed call flow and responded to technical support needs of customers.
  • Resolved customer issues in a clear, courteous and straightforward manner.
  • Identified and solved technical issues with a variety of diagnostic tools.
  • Created cases and claims for damaged, lost or displaced packages.
  • Resolved problems with malfunctioning products.
  • Answered [Over 5000] incoming calls from residential and small business customers.
  • Remained up-to-date on the latest technologies and solutions applicable to company products.
Product SpecialistJuly 2009 to August 2013
Akai Professional - Cumberland, RI
  • Product Specialist for major recording industry equipment manufacture
  • Installed software, modified and repaired hardware and resolved technical issues.
  • Managed call flow and responded to technical support needs of customers.
  • Identified and solved technical issues with a variety of diagnostic tools.
  • Resolved problems with malfunctioning products.
  • Followed up with clients to ensure optimal customer satisfaction.
  • Conducted research to address customer concerns.
  • Activated accounts for clients interested in new services.
  • Remained up-to-date on the latest technologies and solutions applicable to company products.
  • Managed creative projects from concept to completion while managing outside vendors.
  • Aligned office departments and increased inter-department communication and data sharing.
  • Recommended architectural improvements, design solutions and integration solutions.
  • Provided continued maintenance and development of bug fixes and patch sets for existing web applications.
  • Prepared plans and layouts for equipment or system arrangements and space allocation.
Recording Consultant / Technical SupportJuly 2009 to August 2013
Alesis - Cumberland, RI
  • Resolved an average of [30] technical inquiries each day.
  • Calibrated and monitored devices following installation.
  • Recommended system-level hardware and software installations.
  • Programmed and troubleshot devices following installation.
  • Repaired malfunctioning system components.
Software Specialist, Technical SupportM-Audio
Software Support / Beta TesterJuly 2009 to August 2013
Sonivox / AIR - Cumberland, RI
  • Modified existing software to correct errors, upgrade interfaces and improve performance.
  • Consulted regularly with customers on project status, proposals and technical issues.
  • Worked effectively with design teams to ensure software solutions elevated client side experience.
  • Consulted with engineering staff to evaluate interface between hardware and software.
  • Interfaced with business analysts, developers and technical support to determine the best requirement specifications.
  • Recorded defects and coordinated issue resolution with development team and functional leads.
  • Identified and solved technical issues with a variety of diagnostic tools.
  • Followed up with clients to ensure optimal customer satisfaction.
  • Installed software, modified and repaired hardware and resolved technical issues.
  • Remained up-to-date on the latest technologies and solutions applicable to company products.
  • Activated accounts for clients interested in new services.
  • Programmed and troubleshot devices following installation.
  • Collaborated with engineers at the new product introduction phase to develop and verify design changes.
Education
Hope High School Grad.1992 -Media Magnet Program 1992Providence, RI
High School Diploma: Media
Radio Broadcast Training W.R.I.U 90.3 (University of Rhode Island) W.D.O.M 91.3 (P.C) 88.7 W.J.M.F (Bryant College)
FCC Certified : Radio Broadcast
  • Radio Broadcast Training 
W.R.I.U 90.3 (University of Rhode Island),
W.D.O.M 91.3 (Providence College)
W.J.M.F 88.7  (Bryant College)
Berkley College Boston, MA
Certification: A/V Recording, Music EngineeringStudio Engineer Intern- Midi Plus Recording Studio Fall River,MA
Facility Manager-Restoration Studios,Brooklyn,N.Y.
Pro Audio/Keyboard/Live Sound Certified-Guitar Center
Digital Recording/ Video Training (ProTools,Cakewalk,Cubase,Vegas Video,Ableton,Reason)
Pro Audio/Keyboard Certified-Guitar Center
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Resume Overview

Companies Worked For:

  • Greene Studios / Restoration Studios
  • TWEED Media inc
  • RHI Rhode Island
  • Guitar Center
  • Manchester Developement
  • Ion Audio
  • Numark International
  • Akai Professional
  • Alesis
  • M-Audio
  • Sonivox / AIR

School Attended

  • Hope High School Grad.1992 -Media Magnet Program
  • Radio Broadcast Training
  • Berkley College

Job Titles Held:

  • Recording Studio Manager
  • Freelance Graphic Designer
  • Direct TV Technician
  • Pro-Audio Manager
  • Design Assistant
  • Customer Service / Product Specialist
  • Product Specialist
  • Recording Consultant / Technical Support
  • Software Specialist, Technical Support
  • Software Support / Beta Tester

Degrees

  • High School Diploma : Media
    FCC Certified : Radio Broadcast
    Certification : A/V Recording, Music Engineering

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