Seasoned Recon manager bringing demonstrated safety management and performance optimization skills gained during experience in reconditioning vehicle settings. Deliver in-depth training and mentoring to help each improve abilities and advance work quality. Dependable, hardworking and level-headed in addressing diverse problems.
Skills
Critical thinking
Interpersonal Communication
Training & Development
Customer service
Supervision
Leadership
Flexible & Adaptable
Planning and Coordination
Self-motivated professional
Teamwork
Good listening skills
Collaboration
Work History
04/2016 to Current
Recon Manager Cox Auto Inc – Columbia, SC,
Reconditioned Customer vehicles and show room vehicles
Buffed cars and trucks to remove scratches and marks
Removed Acid rains spots on vehicles
Run Errands when needed
Chemical orders
Assist the technicians when needed
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Developed and maintained courteous and effective working relationships.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Successfully maintain clean, valid driver's license and access to reliable transportation.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Optimized supply levels to keep stock within ideal parameters for expected needs.
Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
Evaluated final results to determine quality levels and isolate root causes of any identified faults.
Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
Monitored product quality and communicated necessary improvements to Reconditioning vehicles.
In Winter salted side walk and parking lot and snow removal
02/2010 to 04/2016
Kitchen Manager Department Of Defense – Saint Petersburg, FL,
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
Checked and tested foods to verify quality and temperature.
Managed restaurant marketing, sales building and community involvement.
Identified team weak points and implemented corrective actions to resolve concerns.
Followed standardized recipes set by Chef for production of breakfast, lunch and dinner meals.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Developed kitchen staff through training, disciplinary action and performance reviews.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Maximized quality assurance by completing frequent line checks.
Oversaw food preparation and monitored safety protocols.
Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining [Number]% accuracy.
Helped general management develop prices based on inventory costs and portion sizes.
Verified prepared food met all standards for quality and quantity before serving to customers.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Coordinated and organized all restaurant inventory.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Purchased food and cultivated strong vendor relationships.
Motivated staff to perform at peak efficiency and quality.
Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Followed standardized recipes set by Chef for production of breakfast, lunch and dinner meals.
Checked and tested foods to verify quality and temperature.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Developed kitchen staff through training, disciplinary action and performance reviews.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
Identified team weak points and implemented corrective actions to resolve concerns.
Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining [Number]% accuracy.
Coordinated and organized all restaurant inventory.
Maximized quality assurance by completing frequent line checks.
Motivated staff to perform at peak efficiency and quality.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Oversaw food preparation and monitored safety protocols.
Verified prepared food met all standards for quality and quantity before serving to customers.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Purchased food and cultivated strong vendor relationships.
07/2001 to 03/2008
Lead TrainerAegon – Plano, TX,
Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Identified team weak points and implemented corrective actions to resolve concerns.
Checked and tested foods to verify quality and temperature.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Developed kitchen staff through training, disciplinary action and performance reviews.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Maintained proper temperatures, behaviors and controls to meet or exceed health department standards.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
Washed dishes and assisted in bussing tables.
Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Increased machine efficiency by scraping and pre-washing dishes.
Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
Oversaw incoming deliveries, including unboxing supplies, shelving stock and rotating items.
Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
Stepped into additional roles during busy times to boost coverage of important stations.
Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
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