receptionistadministrative assistant resume example with 4+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Seasoned collaborator experienced in meeting needs, improving processes, and exceeding requirements in team environments. A diligent worker with strong communication and task prioritization skills.
Expert in business and systems requirements, user acceptance testing, and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Key Skills: Instructing, persuasion, orientation, social perceptiveness, problem sensitivity, Deductive reasoning, inductive reasoning, manual dexterity, finger dexterity.
Core Skills: Active learning and listening, learning strategies, complex problem solving, critical thinking, judgment and decision making, reading comprehension.
Technical Skills: Operating system software — Microsoft Windows and Google Docs, Microsoft Word, Excel, PowerPoint, Excel Spreadsheets, Microsoft Office, Self Starter.
Business Skills: Salesforce, Customer support, Leadership, Appointment Plus, Analytics, Documentation review, Analysis, Presentation Skills, Help Desk, Data Collection, Computer Networking, Economic development, QuickBooks, Bookkeeping, Marketing, Administrative Support, Office Administration, Customer relations. Documentation and reporting, Sorting and labeling, Scheduling, Time management, Organization skills, Data Entry, and Data Extracting.
Design Skills: Fashion design and styling 10 + years, Logo design and Branding 2 + years, Social Media Platforms, Event Planning.
Work History
01/2018 to 06/2021Receptionist|Administrative AssistantCity College Academy For Professional Preparation | City, STATE,
Coordinated and helped more than 30 individuals each day
Enrolling Student in their courses through CUNY system
Supervised and arranged over 2 calendars and responded to 300 questions every week on average
Welcomed over 30 individuals each day and responded to 50 calls and emails on average each day
Received 90% favorable reviews from tutors and students
Answered incoming calls and provided daily answers to about 50 questions from students
Schedule students and tutors for tutoring and improve occupancy by 20% using booking software
Trained personnel in variety of tasks, including data entry and social skills
Boosted productivity and customer service by putting procedures in place.
Scheduled appointments and meetings for senior management team
Planned lessons for allotted time to strengthen weak subjects and build skills
Collaborated with students to complete assignments, identify lagging skills, and correct weaknesses.
06/2019 to 04/2021Mentor| STEM Virtual Co-ordinator| TutoringThe City College Of NY | City, STATE,
Created community education programming events and other activities with the goal of increasing and improving educational results
Goals, policies, and actions meant to accomplish educational objectives and performance standards were planned, developed, and evaluated
Utilized financial and educational design expertise to aid in the construction of cost-effective educational programs
Evaluated the effectiveness of training programs and offered modifications to top management
All training materials were reviewed and adjusted for correctness and compliance with business policies
Tutored all levels of students who were struggling with Chemistry and Math course content
Students were taught remotely via pre-recorded and live video sessions
Mentored prospective students on a regular basis by delivering a thorough day-in-the-life experience
Planned and Implemented at least two activities each month that are oriented toward getting students interested in the overall student experience
Students were educated by defining goals and working toward them
Assisted students in developing self-esteem, motivation, and participatory learning activities
08/2016 to 01/2019Cashier|Customer Service|Sales Representative|ManagerPrecise Beauty Supply Store | City, STATE,
Successfully managed projects with a budget of over $50,000 and completed them on time
Promoted from sales clerk to store manager overseeing two beauty stores after three months of employment due to superior customer service and leadership
Developed a strategy for marketing which yielded more sales
Constantly examined client input recommended methods to enhance business procedures and customer service standards, resulting in a rise in the satisfaction percentage of over 70%
Implementing a new strategy has made sure that new customers in a specialized niche market will develop into a loyal customer base
Answered incoming calls and responded to approximately 50 customers inquiries daily
Maintained full products on shelf by calling producers for more supplies
Replenished sales floor merchandise, organized shelves, and rack for optimal appearance
55% growth in clientele over the course of six months
Reached a monthly sales objective of $6,000 in the beauty industry.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Expected in 06/2021 to to Bachelor of Science | Biology, Chemistry - FrenchThe City College of New York, New York, NY, GPA:
Awarded [Best School Actress], [Most Hardworking Senior Girls Prefect]
Awarded [Hardworking member on the advisory board of CSTEP/STEM]
Dean's List [Spring 2018], [Fall 2019]
[NY state Youth Leadership Council], [CCNY Division of Science] Scholarship Recipient
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