LiveCareer-Resume

receptionist resume example with 11+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Organized receptionist with 10+ years of experience in medical field. Excellent typist, collaborator and office coordinator with proven history of reorganizing and optimizing office settings. Dedicated to efficiency and maintaining workflow.

Skills
  • Meticulous and organized
  • Business operations understanding
  • Recordkeeping and bookkeeping
  • Organization and efficiency
  • Multi-line telephone skills
  • HIPAA guidelines
  • Referral verification
  • Front desk operations
  • Telephone etiquette
  • Technologically savvy
  • Patient callbacks
  • Records maintenance
  • Team building
  • Communication
  • Computer skills
  • People skills
  • Time management
Experience
07/2020 to Current Receptionist Clubcorp Club Operations, Inc. | Riverside, CA,
  • Sorted incoming mail and directed to correct personnel each day.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Maintained professional tone at all times, including during peak rush hours.
  • Gathered, sorted, distributed and sent mail and packages.
  • Type Quotes to get out to Concrete Suppliers.
  • Answered multi phone lines.
07/2014 to 02/2018 Receptionist Clubcorp Club Operations, Inc. | Waco, TX,
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Processed patient payments and scanned identification and insurance cards.
  • Informed patients of financial responsibilities prior to rendering services.
  • Entered patient information, including insurance, demographic and health history into system to keep all records up-to-date.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Straightened up waiting room to maintain neat and organized space.
  • Updated group medical records and technical library to support smooth office operations.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Prepared and sent financial statements to support bookkeeping functions.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Greeted callers with enthusiasm, answering all phone calls by second ring.
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
  • Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
01/2007 to 07/2014 Receptionist Clubcorp Club Operations, Inc. | Fort Lauderdale, FL,
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Processed patient payments and scanned identification and insurance cards.
  • Informed patients of financial responsibilities prior to rendering services.
  • Entered patient information, including insurance, demographic and health history into system to keep all records up-to-date.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Straightened up waiting room to maintain neat and organized space.
  • Updated group medical records and technical library to support smooth office operations.
  • Set up appointments for physician visits and procedures using calendar software.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
  • Greeted callers with enthusiasm, answering all phone calls by second ring.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Prepared and sent financial statements to support bookkeeping functions.
  • Handled all office supply ordering including ink cartridges, toner and paper
  • Observed strict HIPAA guidelines at all times according to company policy.
Education and Training
Expected in 2020 to to High School Diploma | Penn Foster , Online , GPA:
Additional Information

Medical Receptionist - Referral Specialist (Certifications, Pre authorizations, ETC.) Front Desk - Collect Copays, Deductibles, Verify Patient demographics. Answer Multi-phone Lines, Scheduled lunches, Records.

Receptionist - Answer Multi Phone Lines, Take down measurements for concrete items.

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Resume Overview

School Attended

  • Penn Foster

Job Titles Held:

  • Receptionist
  • Receptionist
  • Receptionist

Degrees

  • High School Diploma

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