LiveCareer-Resume

receptionist coordinator resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Engaging committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building. Offering years of experience in answering routine product questions and meeting assigned sales goals. Effectively supported growth and development in children through immersive activities, educational assistance and balanced rest periods. Well-versed in childhood development patterns and strategies. Disciplined approach to meeting all needs. Punctual and loving. Offering years of caring for children of all ages. Well-trained in supervising special needs children and premature infants. Certified in CPR Friendly childcare worker adept at keeping children safe, engaged and well behaved. Trusted babysitter of children of all ages, Coached cheerleading for over 3 years. Very outgoing and learns quickly Business Strategy Direct sales Sales background Sales solutions Retail sales customer service Sales support Sales techniques knowledge Sales abilities Sales planning Approachable Early childhood education Follows directions Classroom management Housekeeping Childcare Meal and snack preparation Exercise and outdoor activities Fast learner Problem resolution Leader Age-appropriate activities Bathing, grooming and dressing Excellent communication skills Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.

Skills
  • Report Preparation and Analysis
  • Policy Management
  • Administrative Support
  • Financial and Operational Reporting
  • Staff Training
  • Planning and Prioritization
  • Production Improvement
  • Data Communications
  • Accounts Payable and Accounts Receivable
  • Personnel Management
  • Office Supplies and Inventory
  • Purchase Orders
Education
Moniteau School District West Sunbury, PA Expected in ā€“ ā€“ : - GPA :
  • Honor Roll
  • 4.0 GPA
  • Extracurricular Activities: Cheerleader
  • Yearbook Member
Pittsburgh Career Institute Pittsburgh, PA Expected in 2020 ā€“ ā€“ High School Diploma : - GPA :
Work History
The Orchards - Receptionist Coordinator
Rancho Mission Viejo, CA, 05/2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Greeted customers and visitors in-person and via telephone calls.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Acted as first point of contact and set appointments for prospective clients.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Monitored and screened visitors to verify access to facility and inter-office personnel.
  • Collected payments from clients and updated account balances.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Bridgesmn - Childcare Teacher
Elk River, MN, 06/2021 - 03/2022
  • Was in charge of preparing, serving, and cleaning daily meals for 12 children
  • Worked with parents and daycare management to address behavioral and learning issues
  • Kept daily logs of each person's activities, behaviors, meals, and naps
  • Was open and honest with the parents of the children about their daily activities and behaviors
  • Interacted with children in a pleasant manner on a one-on-one basis
  • Maintained a safe play environment by emphasizing and maintaining cleanliness and organization
  • Taught children to be considerate of others, to use good manners, and to engage in other social development activities
  • Ran school according to company and state licensing requirements
  • Trained, coached, and mentored staff to ensure that the new program was implemented smoothly
  • Incorporated music and play into activities that were developmentally appropriate
  • Dressed infants and toddlers and changed their diapers
  • Planned and participated in leisure activities such as games and puzzles
  • Sent each parent a quarterly progress report and a milestone report
  • Kept a kid-friendly environment with plenty of opportunities for outdoor activities
  • Used the positive reinforcement method to encourage good behavior
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies
  • Taught children basic concepts like colors, shapes, and letters.
Five Below - SKILLS EDUCATION Associate
City, STATE, 07/2020 - 06/2021
  • Sold various products by explaining unique features and educating customers on proper application
  • Recommended merchandise to customers based on needs and preferences
  • Mentored team members in mastering sales techniques to consistently exceed objectives
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing
  • Demonstrated products to customers, discussed features and redirected objections to capture sales
  • Stayed up to date on store promotions, payment policies and security practices
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
  • Used register system to ring up customer purchases, process payments and issue receipts
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Playthings Etc - Crew Member Staff
City, STATE, 03/2019 - 04/2020
  • Interacted professionally with customers, peers and management, which helped develop articulate communication and active listening skills
  • Used various techniques, including cold calling, prospecting and networking to land new customers and penetrate new markets
  • Maintained detailed records of what customers wanted and ordered, helping to increase profits when those customers returned at later date
  • Monitored multiple databases to keep track of all company inventory
  • Worked effectively with fellow team members in fast-paced, dangerous and intense environments
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
  • Listened to customersā€™ comments, responded appropriately and forwarded issues to appropriate department.

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Resume Overview

School Attended

  • Moniteau School District
  • Pittsburgh Career Institute

Job Titles Held:

  • Receptionist Coordinator
  • Childcare Teacher
  • SKILLS EDUCATION Associate
  • Crew Member Staff

Degrees

  • High School Diploma

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