Freshly graduated Esthetician student eager to work in a meaningful and challenging position
Exemplary verbal and written communication skills.
Outstanding ability to integrate learned material appropriately in the work place.
Extensive knowledge of skincare techniques and educated in client contraindications for procedures.
Eyebrow and lash tinting, Makeup Certification, Chemical Peels, Equipment and Instrument Sterilization, Microdermabrasion, Electrotherapy modalities including Galvanic current/ Microcurrent and Ultrasound, Soft and Hard waxing treatments, Body wraps and scrubs, Massage (including facial massage, MLD massage and Hot stone), Paraffin treatments, Facials
Skin Type and Condition "Diagnosis" and Treatment
Eager to learn and advance in the Beauty/Healthcare industry while establishing myself as a professional.
Dependable team player with organizational skills and effective interpersonal skills.
Capable of taking on career challenges, highly adaptable and eager to fulfill job expectations.
Educated in Infection control and Aseptic procedure for both Salon and Medical environments.
Basic overall knowledge on various lasers including laser hair removal by AMMP
Compassionate with others and a powerful knack for putting others at ease and uplifting their spirits.
International Skin Beauty AcademySchaumburg, IL08/2020Clinical Esthetician
AMA Laser Certification, Makeup Certification,
William Rainey Harper CollegePalatine, IL08/2011Associate of Science: Zoology
Member of Phi Theta Kappa
Member of Honor's Society
Received Horatio Algers Scholarship
Graduated in Top 10% of Class
Dean's List Fall 2010
Graduated with 3.7 GPA
Awarded Student Aide position in Harper's Biology Department
University of Hawaii At ManoaHonolulu, HI08/2012Zoology
Veterinary Assistant CertificationProspect Heights, IL01/2010Veterinary Assisting
Bearj Antonio Salon And Spa- Receptionist Buffalo Grove, IL05/2015 - 12/2016
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Assisted in administrative duties for office team, including making phone calls, copies and schedules.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
Achieved specified sales targets by promoting special treatments, additional services, and products.
Developed relationships with guests to meet client needs and encourage repeat service.
Learned details of types of treatments and procedures in order to answer questions from spa guests.
Trained new hires on new appointment scheduling, opening, closing duties and generating and balancing daily revenue reports.
Kept calendar with scheduled appointments and scheduled client for appropriate treatments and time slots.
Listened closely to customer complaints and responded appropriately to issues and concerns preventing escalation.
Introduced new beauty products to consumers by informing clients about use and benefits.
Practiced safety procedures by implementing policies to keep clients and staff safe from potential hazards.
Communicated with spa team members if clients canceled or changed appointment times.
Escorted clients to correct spa areas including treatment rooms and offices.
Offered highly skilled and diverse salon services to daily customers, including cuts, color services and extensions.
Answered over 50 phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase sales revenue.
Consistently received positive performance reviews from guests.
Followed customer appointment confirmation call sheet and made reminder phone calls to clients.
Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
Booked appointments, answered phones, greeted clients, handled payments and created client service tickets for salon with daily customers.
Consistently kept reception area clean and tidy and maintained presence at desk area.
Banfield Pet Hospital- Veterinary Assistant Hoffman Estates, IL01/2016 - 11/2016
Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
Assisted veterinary surgeon in various surgeries and procedures as well as providing exemplary post- operative care across a variety of domestic and exotic species of animals.
Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
Performed dental cleanings using ultrasonic scaler.
Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records.
Positioned animals for diagnostic imaging such as x-rays.
Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
Analyzed bloodwork and sample results using IDEXX to diagnose diseases and conditions.
Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
Blue Buffalo Co. Ltd.- Pet Detective Northwest Suburbs, IL04/2012 - 09/2014
Performed required travel for training and scheduled events.
Maintained current knowledge of all evolving changes in the Pet Nutritionmarketplace.
Utilized in-depth understanding of strategic sales processes to increase revenue.
Demonstrated consistent track record of overachieving sales quotas.
Selected correct products based on customer needs, product specifications and applicable regulations.
Worked independently with minimal supervision.
Built relationships with customers and community to promote long term business growth.
Exhibited proven ability to set and achieve company defined sales goals.
Kept detailed records of daily activities through online customer database.
Presented professional image consistent with Blue Buffalo's brand values.
Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Contributed ideas and offered constructive feedback at weekly sales and training meetings.
Established new accounts through cold calling and personal visits to potential customers.
Acquired and applied Nutrition and Breed specific knowledge to create effective dialogue with customers.
Completed all call reports, paperwork and on-going personal training by required deadlines.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Generated brand awareness and positive product impressions to increase sales.
Harper College Biology Department- Student Aide Palatine, IL01/2011 - 01/2012
Boosted team efficiency by organizing, restocking and maintaining laboratory environments and equipment.
Inspected and calibrated lab equipment including pH meters, spectrophotometers and centrifuges.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Fed and maintained a clean, healthy environment for all animals residing in the Zoology lab.
Maintained the solarium connected to the botany workroom by watering plants and preventing the growth of mildew and mold.
Ran monthly shower and eyewash tests in each classroom and reported findings and documentation with employer.
Correctly and safely worked with hazardous chemicals while conducting labor behind the scenes.
Created and implemented standard operating procedures for records handling.
Assisted staff members with special tasks on daily basis.
Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.