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Receptionist Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Cell phone (XXX)XXX-XXX E-MAIL ADDRESS: resumesample@example.com. Receptionist that has vast experience providing excellent customer service, handling daily accounts, providing child care, and maintaining inventory. Aiming to use my knowledge and expertise to effectively expand my career opportunities while pursuing a Bachelor's degree.

Skills
  • Billing
  • Cash register
  • Customer service
  • Inspects
  • Money
  • Office
  • Monitors
  • POS
  • Quality
  • Safety
  • Scheduling
  • Switchboard
  • Taking messages
  • Telephone
Education and Training
Winsdor Academy Macon, Expected in 05/2017 High School Diploma : - GPA :
Georgia Military College - Milledgeville Warner Robins, GA, Expected in Associate of Applied Science : Nursing - GPA :
Experience
Elara Caring - Receptionist
Northbridge, MA, 08/2019 - Current
  • Answered and directed incoming calls using multi-line telephone system.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Coordinated and communicated with 40 clients daily to gather pertinent information.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Sorted incoming mail and directed to correct personnel each day.
  • Answered calls to help customers.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Rendered information to callers and drafted office emails.
  • Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
  • Organized and updated schedules and monthly calendar obligations for various levels of management and staff.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Gila River Health Care - Dental Assistant
Laveen, AZ, 08/2017 - 05/2019
  • Inputted patient data into the computer system using Dentrix while maintaining a high level of accuracy.
  • Helped dentists restore teeth by prepping for permanent or temporary fillings.
  • Took dental radiographs, following strict patient protection rules.
  • Assisted the dentist, hygienist and other personnel by passing the appropriate tools and obtaining the supplies needed for procedures.
  • Helped dentists restore teeth using permanent or temporary fillings.
  • Cleaned and sanitized dental tools and equipment, straightened up the room and restocked supplies after each patient was treated.
  • Gathered patient data, including health histories and records from prior visits for the dentist to view.
  • Warmly greeted patients and helped them fill out intake and consent forms.
  • Assisted dentists by passing instruments, suctioning intraoral fluids and mixing materials for casts or impressions.
  • Made dental impressions used in diagnostics, opposing models, and study casts.
  • Prepared rooms for patient treatment.
  • Provided patient education on dental hygiene and pre- and post-surgical care.
  • Made dental impressions used in diagnostics, opposing models and study casts.
  • Prepared and positioned patients for procedures, including placing napkins and patient safety devices.
  • Competently prepared dental materials including cements, amalgams and composites.
  • Took impressions for retainers and appliances.
  • Performed root canals.
  • Diligently cleaned instruments and work areas in accordance with sterilization and disinfectant protocol.
  • Regularly solicited patient feedback to improve customer comfort and satisfaction.
  • Completed patient paperwork and scanned into Dentrix system.
  • Sharpened and sterilized dental instruments.
  • Routinely performed oral examinations, restorations, extractions, prophylactic and other dental work.
  • Proficiently extracted teeth with severe cavities, teeth previously treated with nonsurgical root canal therapy (NSRCT) and teeth diagnosed as non-restorable.
  • Administered appropriate amounts of topical and local anesthetics and nitrous oxide.
  • Alerted other staff when patients arrived and prepared records for dentist review.
  • Set up examination room and dental trays in preparation for examinations and procedures.
  • Designed appropriate treatment plans.
  • Accurately recorded treatment information in patient records.
Elara Caring - Receptionist
Osage Beach, MO, 07/2015 - 06/2017
  • Markets and sells memberships add-on services.
  • Monitors telephone switchboard to answer and forward calls providing information taking messages and scheduling consultations.
  • Greets persons entering establishment and checks membership cards.
  • Opens and closes the register for beginning and ending of day activities.
  • Assist in training of new employees, monitoring cash limits and ensuring quality customer service at all times.
  • Operates POS cash register, handling multiple transactions daily, and count money in cash drawers to ensure the amount is correct.
  • Developed reputation for prompt, efficient service with high level of accuracy.
  • Maintains thorough knowledge of all gym equipment, demonstrated proper use to customers.
  • Supports with additional office duties as directed.
  • Collects payments renews memberships and resolves billing issues.
  • Schedule personal training sessions and maintains appointment calendars.
  • Cleans, inspects, and maintains gym equipment to ensure safety and proper functionality.
  • Carefully monitors children's play activities in the Gym Care Center.
  • Organizes and engages recreational activities such as games and puzzles.
  • Encourages children to be understanding and patient with others.
Activities and Honors

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Resume Overview

School Attended
  • Winsdor Academy
  • Georgia Military College - Milledgeville
Job Titles Held:
  • Receptionist
  • Dental Assistant
  • Receptionist
Degrees
  • High School Diploma
  • Associate of Applied Science