Focused Customer Service Representative with 11 years experience in Administrative Support. Dedicated and excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve company goals.
Educated clients about products and vaccine protocol.
Handled telephone inquiries and daily schedueling
Managed quality communication and customer support.
Updated register logs.
Completed admission records, including statements made by client concerning patient's problems and history.
Assisted veterinarians in examining animals.
Designed and suggested new display ideas to improve accessibility to merchandise.
Developed templates and created real estate brochures.
Contributed ideas during strategic and conceptual brainstorming sessions.
Experienced in Freehand, Photoshop and prepress department.
Managed quality communication, customer support and product representation for each client.
Accurately logged all daily shipping and receiving orders.
Planned meetings and prepared conference rooms.
Obtained information by contacting appropriate personnel or patients.
Carefully reviewed medical records for accuracy and completion as required by insurance companies.
Collected information from patients and entered data to establish new born birth certificates.
Responsible for retrieving physician dictation and getting it to patient chart in timely manner.
Resolved medical record issues with patients.
Kept department clean, organized and professional.
Acquired insurance authorizations for procedures and tests ordered by the attending physician.
Prepared prescription refill requests, and referrals on behalf of the physician.
Accurately collected copays.
Handled phone inquiries and daily schedueling.
Recorded and filed patient data and medical records.
Helped physicians examine and treat patients by assisting with instruments.
-State Board Certified.
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