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Receptionist Assistant/ Screener Resume Example

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RECEPTIONIST ASSISTANT/ SCREENER
Professional Summary

Loves helping others whether it is a child or a customer. Energetic, loving, easy to be around, and hardworking no matter the task. If put to work, will do whatever is needed. Versatile worker offering numerous years of experience in efficient front desk management and has been successful at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries and being able to manage time successfully.

Skills
  • Superior communication skills
  • Light housekeeping
  • Issue resolution
  • Cash management
  • Customer greeting
  • Customer assistance
  • Cash counting machine operations
  • Merchandise restocking
  • People-oriented
  • Flexible
  • Payment processing
  • Reliable
  • Effective team leader
  • Friendly
  • Valid driver's license
Work History
05/2020 - 08/2020Receptionist Assistant/ Screener | Smiles Of Dripping Springs - Dripping Springs, TX
  • Protected confidentiality of data by using security techniques.
  • Checked equipment during each shift to assess whether or not it was effectively working.
  • Maintained accurate reports and records on whether or not a patient had symptoms of Covid-19.
  • Complied with all federal, state and local regulations as well as company rules.
  • Operated temperature guns to screen people for potential health issues that could affect every one in the office.
  • Greeted numerous visitors, including patients, families and intern candidates.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Checked-in visitors and managed logbooks to comply with security initiatives.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
05/2020 - 07/2020Lawn and Garden Sales Associate | Lowe's Companies Inc. - Austin, TX
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Educated customers on promotions to enhance sales.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
07/2016 - 05/2017Cashier | Michaels Companies Inc. - Austin, TX
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Resolved issues regarding customer complaints and escalated worsening concerns to the Manager for remediation.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Served needs of as many as 50 patrons per shift, including collecting payments, tracking rewards and handling customer service issues.
  • Smoothly processed incoming orders, handling over 30 transactions per day with exceptional accuracy.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Worked closely with front-end staff to assist customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
08/2014 - 05/2016Nanny | Elizabeth Gibson - Austin, TX
  • Promoted good behaviors by using positive reinforcement methods.
  • Prepared healthy and well balanced meals and snacks for children.
  • Cleaned and tidied house, including doing laundry, sweeping and mopping floors and dusting.
  • Affectionately cared for a child, age 1 for 3 years.
  • Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
  • Administered medication and minor first aid to sick and injured children.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Physically and verbally interacted with children throughout each day to promote mental and emotional development.
  • Redirected children to encourage safe, positive behaviors.
  • Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
Education
06/2017Lake Travis High School, Austin, TXHigh School Diploma:
Brigham Young University, Provo, UTSome College (No Degree): Information Systems
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Resume Overview

Companies Worked For:

  • Smiles Of Dripping Springs
  • Lowe's Companies Inc.
  • Michaels Companies Inc.
  • Elizabeth Gibson

School Attended

  • Lake Travis High School
  • Brigham Young University

Job Titles Held:

  • Receptionist Assistant/ Screener
  • Lawn and Garden Sales Associate
  • Cashier
  • Nanny

Degrees

  • High School Diploma :
    Some College (No Degree) : Information Systems

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