Strong ability to communicate clearly and effectively to patients and staff.
Medical receptionist with experience supporting five or more physicians in a busy medical office.
Expertise includes verifying insurance coverage, records reviews and schedule maintenance.
Received customer payments and recorded receipts.
Operated telephone switchboard to provide information, take messages, and schedule patient appointments.
Transmitted information or documents using computers, fax machines and mail.
Greeted vendors, customers, job applicants, staff and visitors
Served as a liaison between doctors and patients
Resolved complaints from clients, the public, visitors and customers
Team player and very driven
Charted and recorded information in client files.
Efficiently gathered information from families and social services agencies to inform development of treatment plans.
Documented all patient information including service plans, treatment reports and progress notes.
Referred clients to other programs and community agencies to enhance treatment processes.
Guided clients in understanding illnesses and treatment plans.
Developed comprehensive treatment plans for patients diagnosed with opioid addiction.
Answered telephones and scheduled appointments with in house physicians or referred clients to outside physicians that could better assist them with their needs.
Maintained files and recorded charts, medical histories, and reports pertaining to past medical history and drug abuse.
Became HIPPA certified
Collected and processed specimens
Understood and practiced quality control
Judged the adequacy and qualities of specimens submitted for testing
Prepared reports on test results
Referred specimens to outside laboratories
Knowledge sets include Database software, desktop computers, Medical software, and Testing.
Used the following tools: Microsoft Excel, Microsoft Word, Outlook and various medical software pertaining to the needs required to the specific treatment plan for each individual patient
Performed direct patient care under the supervision of the physical therapist
Administered physical therapy treatments
Helped patients make short term therapy goals
Kept immaculate patient records including progress reports
Updated physical therapist on patient status
Worked closely with insurance companies and workman's compensation
I worked with a non-profit organization "Central Kentucky Animal Rescue" helping find suitable homes for disadvantaged animals. Spent time to teach these animals companionship and also took several animals to obedience training.
Also spent a substantial amount of time volunteering at "The Lexington Humane Society" cleaning kennels, walking dogs, and providing any kind of work that needed to be done to ensure the safety and well being of animals around the area.
*Professional and personal references upon request
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