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Receptionist/Administrative Assistant Resume Example

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RECEPTIONIST/ADMINISTRATIVE ASSISTANT
Executive Profile
Team-oriented Retail Sales Associate, who works well in a collaborative environment, yet thrives on personal sales achievements. Having kowledge of fashion and cosmetic industries. I'm energetic and outgoing with an innate drive to make sales quota. In La Gloria Bakery I have experience in taking food orders, operating cash registers and safely handling food while checking for proper temperatures. Bilingual Spanish La Gloria Bakery with 3-6 months of years cooking and counter experience seeking a store position.
Skill Highlights
under pressure when dealing with difficult, impatient or upset people.Using Microsoft office (such as Word, Excel, PowerPoint, etc.) and typing speed of 45 wpm. Customer Service Representative I Cashier, MS Office, Bilingual, Customer Service, Data Entry, 45 WPM , POS system,
Professional Experience
LIBERTY TAXTampa, FLReceptionist/Administrative Assistant02/2015 to 01/2015
  • Responsible for handling front office reception and administration duties, including greeting guests and offering.
  • them a beverage, answering phones, handling company inquiries, and sorting and distributing mail.
  • Accomplishments.
  • Demonstrated professional etiquette and manners when interfacing with customers.
GENERAL DYNAMICSRiverview, FL09/2014 to 12/2014
  • Handling calls in a fast paced environment where you need to stay up to speed.
  • Greeting customers, providing solutions to their needs/issues.Making sure you keep everything confidential and only give out certain information to authorized individuals.
  • Keeping a clean and fun environment along with team players Accomplishments Working at this job has showed me different situation in which you must act to keep customer's needs satisfied.
  • Always keeping up with confidential information only given out to those with authorization to obtain such information(keep HIPAA Act in place always).
  • Skills Used At this job , i demonstrated communication, confidentially , and team work to fullfill customers needs.
  • As well , as using technology to verify each customer's accounts( typing, microsoft office,etc.).
MCDONALD'STampa, FLCashier/Sales08/2013 to 08/2014
  • Give a friendly service, courteous, outgoing person who will greet customers, take orders, assemble orders, receive payments, present the order, thank the customer and ask them to visit us again.
  • Drive thru service included greeting customers as they drive up, attentively taking the order, completing cash or credit transaction, as customer proceeds to the next window the order will be assembled.
  • As the order is presented to the customer a polite thank you and ask them for their repeat business.
  • Other responsibilities may include placing baskets of fries in vat, set timer, drain and empty basket of fries, salt fries and place fries in holding rack while following proper rotation.
  • Keep my station clean and assist other personnel as able, report and malfunctioning equipment and mostly importantly smile.
  • Accomplishments Attained success in balancing the cash after an extremely busy holiday season following many discrepancies in cash-against-items-sold.
  • Skills Used Greeting customers Credit card/cash transactions Team player POS system.
LA GLORIA BAKERYTampa, FLCashier/Sales Associate03/2012 to 06/2012
  • Followed all established restaurant practices and procedures.
  • Maintain a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
  • Perform general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
  • Carefully maintain sanitation, health and safety standards in all work areas.
  • Frequently washed and sanitized hands, food areas and food preparation tools.
  • Prepare items according to written or verbal orders, working on several different orders simultaneously.
  • Serve fresh, hot food with a smile in a timely manner.
  • Resolve customer's complaints promptly and professionally.
  • Package menu items into bags or trays and placed drink orders into carriers.
  • Prepare and serve beverages such as coffee, tea and fountain drinks.
  • Make quick and efficient processed payments and accurate change.
  • Accomplishments Followed appropriate procedures for cash handling.
Education
ASSOCIATES2016HILLSBOROUGH COMMUNITY COLLEGE, Tampa, FL
High School Diploma:General Studies2013Spoto High SchoolGeneral Studies
Languages
Proficient speaker of Spanish and English
Skills
photo, ask, cash handling, Cashier, oral communication, Credit, Customer Service, Data Entry, English, fast, front office, Excel, mail, Microsoft office, MS Office, PowerPoint, window, Word, Neat, next, personnel, POS, speaker, quick, reception, safety, Spanish, Team Player, team work, answering phones, tops, 45 WPM, typing speed, typing, Written, written communication skills
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Resume Overview

Companies Worked For:

  • LIBERTY TAX
  • GENERAL DYNAMICS
  • MCDONALD'S
  • LA GLORIA BAKERY

School Attended

  • HILLSBOROUGH COMMUNITY COLLEGE
  • Spoto High School

Job Titles Held:

  • Receptionist/Administrative Assistant
  • Cashier/Sales
  • Cashier/Sales Associate

Degrees

  • ASSOCIATES 2016
    High School Diploma : General Studies 2013

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