Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Cheerful with years of experience tackling wide range of clerical office duties with focus on customer service. Detail-oriented and accurate when entering information, supporting colleagues. Helps customers with routine and challenging needs while remaining professional. Flexible hard worker ready to learn and contribute to team success.

Skills
  • Multi-line telephone skills
  • Business operations understanding
  • Office equipment operations
  • Organization and efficiency
  • PC proficient
  • Data entry
  • Security understanding
  • Service-oriented mindset
  • Multitasking and prioritization
Experience
03/2016 to 12/2017 Receptionist Culp, Inc. | High Point, NC,
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Managed more than 100 incoming calls per day.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Coordinated and communicated with 30 clients daily to gather pertinent information.
  • Assisted at least 50 visitors during business hours directing to appropriate personnel and answering average of 120 calls daily.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Pulled and organized requested documentation.
  • Determined needs of visitors and provided information or solutions.
  • Communicated with outside offices to obtain records and transfer files for facility. Signed for packages, recorded all deliveries and distributed to personnel.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Applied knowledge of medical terminology and insurance processes to support office administration productivity.
  • Managed office duties and basic administrative tasks, including organizing and cleaning work space, ordering materials and answering phone calls.
  • Worked with office manager to attain operational goals.
11/2015 to 12/2017 Activity Assistant Ebenezer | Faribault, MN,
  • Kept activities spaces organized, clean and tidy.
  • Helped residents participate in activities with basic and advanced mobility support.
  • Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
  • Used diverse strategies, including one-on-one time and small groups, to engage residents in facility life.
  • Upheld positive quality of life standards for residents of all ability levels.
  • Maintained adequate supplies to meet activities needs.
  • Tracked resident demographics and preferences in order to develop enjoyable activities plans.
  • Updated facility schedule and related records.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
  • Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
05/2017 to 08/2017 Grill Team Crew Member Morris Park Country Club | City, STATE,
  • Maintained cleanliness and organization of all line workstations.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Distributed prepared food to servers in well-ordered manner.
  • Assisted in preparation of menu items ranging from burgers to sandwiches.
  • Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
  • Reviewed quality standards and verified continuous application throughout kitchen environment.
  • Stored foods in designated areas by following standard wrapping, dating and rotation procedures.
  • Supported other kitchen team members when needed.
  • Cooked all food to order ensuring adherence to company quality standards.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Sanitized workstation before and after shift to prevent illness and food contamination.
  • Safely operated ovens, grills and other kitchen equipment to minimize accidents.
  • Set up work stations prior to restaurant opening to improve speed during busy periods.
  • Chopped, diced and sliced ingredients for stir-fries, salads and appetizers.
Education and Training
Expected in 2017 High School Diploma | Penn High School, Mishawaka, IN GPA:
Expected in | General Studies Ball State University, Muncie, IN GPA:

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Resume Overview

School Attended

  • Penn High School
  • Ball State University

Job Titles Held:

  • Receptionist
  • Activity Assistant
  • Grill Team Crew Member

Degrees

  • High School Diploma

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