A receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed. Focused on driving productivity by supporting and executing strong front office management skills. Stresses the importance of office organization, and develops more efficient filing systems to emphasize this.
Highlights the importance of safety and ethics in the workplace.
As a Receptionist at the University of Alaska Anchorage, I am responsible to work as a team player, be an active problem solver, and to know and practice the University's policies and procedures. I provide academic support to students through the use of customer service skills and effective communication.
To better assist students and staff members, I utilize my knowledge of computer software operating systems and experienced phone skills. I look for a way to make the best possible outcome of any situation and to improve communication with the use of all my skills.
While working at the University I have witnessed and practiced proper professional decorum. I have expanded my knowledge of operations and can successfully assist those seeking answers. In the case that I do not know how to accommodate someone's needs, I ask for help and use this experience as a learning opportunity.
My duties as a Cashier have allowed me to expand and explore old and new skill sets. I have polished my understanding of what quality and sincere customer service is. I am now capable and proficient in using a multi-line telephone, intercoms, and modern registers. I also can genuinely appreciate a happy and healthy workplace. Most of all I have become an excellent problem solver in the case of customer complaints, and electronic equipment used.
While working as an In Store, I received on-the-job training, and learned to be brisk when need be, how to handle high stress situations, and the importance of true teamwork.
My duties as a Greenhouse Assistant/Sales Associate allowed me the pleasure of learning how to properly care for a variety of plants, how to use a register, the aspects of aesthetically pleasing design, and how to be a quick thinker and problem solver.
When working as an Assistant House Keeper I effectively grew to learn the ingredients that surround customer satisfaction, and how to plan a cleaning process in a way that is most efficient and effective.
While working as a Newspaper Deliverer at the age of 10, I performed the following skills: oral communication, customer service, time management, proficiency, and how to properly handle money and document payments.
Currently seeking a Bachelors of Science, majoring in Biological Sciences, minoring in Mathematics. Extra curricular; member of the Honor College.
While in high school, I focused on classes orientated towards college preparation in the fields of Mathematics and Sciences. I graduated summa cum laude', within the top 20% of my class. During my Senior and Junior year I was a member of the varsity Ballroom Dance Team, a Freshmen Mentor, and a Student-to-Student (S2S) Ambassador. As a Senior the upper level academic work I accomplished was AP Government, AP Economics, and Precalculus. As a Sophomore I was a member of the LHS Army JROTC Drill Team, Armed Exhibition Team, and Saber Team. As a Freshmen I was on the JV Track and Field Team.
Some community outreach programs which I was apart of were teaching ballroom dance to middle schoolers, adopt-a-highway projects, the 2010 Census awareness campaign, and teaching Sunday school.
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