Medical laboratory professional skilled at precise documentation, isolating bacteria and processing and handling clinical specimens.
Organized Clinical Laboratory Technician proficient at precisely analyzing, recording and reporting test results, including abnormal specimens.
National HealthCare Association
CPR/First Aid Certification
Anatomy and Certification
Advanced Medical Terminolgy
Medical Billing and Coding
Created new processes and systems for increasing customer service satisfaction.Made reasonable procedure exceptions to accommodate unusual customer requests.Provided accurate and appropriate information in response to customer inquiries.Demonstrated mastery of customer service call script within specified timeframes.Maintained up-to-date records at all times.
Greeted and prepared patients for dental examinations.Coordinated appointment schedules for both the dentist and oral surgeon.Routinely completed inventory, supply orders and restocked supplies.
Developed and maintained effective relationships through effective and timely communication.Evaluated and reported the current equipment inventory to appropriate sources.Participated in unit based Quality Assurance Program.Provided treatment within scope of practice as defined by state law.Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics.Performed lab tests and communicated results.
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