Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
Successfully helped plan and execute corporate meetings, lunches and special events for groups of 30+ employees.
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Served as central point of contact for all outside vendors needing to gain access to the building.
Dispersed incoming mail to correct recipients throughout the office.
Supplied key cards and building access to employees and visitors.
Received and screened a high volume of internal and external communications, including email and mail.
Maintained and reserved the executive conference room calendar.
Answer incoming calls, greet clients and notify attorneys of their arrival, order food for conference room meetings.
Contact caters for quotes regarding firm events, pick menu and schedule cater for event; make sure building access is scheduled, after hours air/lights are on.
Schedule conference rooms and video conferences.
Send applications for new hire parking/building access cards to the building/parking garage; input this information into Ballard's Access system.
Distribute the firms US Airways tickets for events, keep record of use of the suite, and order food for the suite.
Reconcile B&B/Ampco Parking and US Airways Suite monthly bills.
Receive all incoming faxes and forward to appropriate person, input fax/binding transactions into tracking system.
Completed Check Requests for all food and suite orders.
Notify building if access is needed before/after hours for clients and vendors, notify building of suite issues.
Update internal phone directory monthly.
Schedule all new attorneys for photo shoot, take and send all new hire photos for BIN.
Back up for accounting re: deposit and scanning of all incoming checks, BIW's, receive and open all Ballard mail and checks.
Help LAA's out with projects as needed, also help with records i.e.
label files, input documents into legal key.
Greet clients and notify attorneys of their arrival, schedule conference rooms, log in and inform secretary of incoming packages, maintain the reception area, stock attorney lounge, order beverages and snacks from Costco.
Handle all building and parking access cards for employees, assist with conference calls, make sure the appropriate lunch is delivered to the correct conference room.
Cross trained in the message center on the switchboard.
Multi line phone
Front desk organization
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