I am officially applying for the position of 911 Dispatcher for Shiawassee County.
I feel that my extensive customer service experience and knowledge of the incoming call center environment would be an asset to this position.
I have experience and I am comfortable with all aspects of an incoming call center environment. Having worked in both the insurance and financial sectors, I am fully aware and have strongly adhered to privacy and confidentially requirements.
When Delta Dental moved the Customer Service Department from Okemos to Farmington Hills, I terminated my employment as I did not wish to make a further commute then I was already making. I feel my current employment does not offer the daily challenges I desire. I am also looking forward to finding a position closer to my Owosso home.
I look forward to the opportunity to further discuss my credentials and experience. Thank you for your consideration.
Marilyn A Grantham
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