LiveCareer-Resume

receptionist resume example with 17+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I am versatile, ambitious and self motivated to excell, I bring valuable experience in administrative roles. Offer friendly, knowledgeable front desk support for office environment. I am driven to promote office success with uncompromising work ethic, time management expertise and prioritization skills.

Skills
  • Organization and Efficiency
  • Multi-Line Telephone Skills
  • Recordkeeping and Bookkeeping
  • Office Equipment Operations
  • Positive Attitude and Energetic
  • Courteous and Professional
  • Scheduling and Calendar Management
  • Records Management
  • Administrative Support
  • Appointment Scheduling
  • Reliable and Punctual
Education and Training
Madisonville Community College Madisonville, KY Expected in 08/2000 Preschool Teaching Certificate : Child Development - GPA :
Madisonville Community College Madisonville, KY Expected in : Physical Therapy Assistance - GPA :
Experience
Catholic Charities Of The Archidiocese Of Washington - Receptionist
Washington, DC, 02/2022 - Current
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered office phone and emails to schedule appointments, answer questions and document information.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Pulled and organized requested documentation.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
Alcatraz Cruises - Office Manager
Dauphin Island, AL, 07/2020 - 02/2022
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
  • Wrote professional business correspondence to maintain strong line of communications.
  • Supervised company transitions, system conversions and office moves.
  • Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
  • Managed office budget to handle inventory, postage and vendor services.
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Managed store cash intake with high accuracy and prepared daily bank deposits.
  • Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Processed financial documents, contracts, expense reports and invoices.
  • Handled requests-for-information and delegated customer service tasks to appropriate employees.
  • Maintained and verified Doctors credentials, Malpractice insurance and Business licenses.
  • Supervised and trained Receptionist in three offices.
  • Coordinated staff scheduling to promote smooth office operations.
Catholic Charities Of The Archidiocese Of Washington - Receptionist
Silver Spring, MD, 02/2015 - 07/2020
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered office phone and emails to schedule appointments, answer questions and document information.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Pulled and organized requested documentation.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Maintained front office cleanliness and organized supplies to increase productivity.
Deerfield Park District - Preschool Teacher
Deerfield, IL, 08/2003 - 10/2013
  • Taught children foundational skills in colors, shapes and letters.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Created and implemented developmentally appropriate curriculum addressing learning styles.
  • Collaborated with colleagues on developing new classroom projects and monthly themes.
  • Administered and documented results of student assessments.
  • Met with parents to discuss child behavior and academic progress.
  • Maintained daily records of individual activities, behaviors, meals and naps.

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Resume Overview

School Attended

  • Madisonville Community College
  • Madisonville Community College

Job Titles Held:

  • Receptionist
  • Office Manager
  • Receptionist
  • Preschool Teacher

Degrees

  • Preschool Teaching Certificate
  • Some College (No Degree)

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