Skilled Customer Service Representative committed to addressing customer concerns with speed, accuracy and professionalism.
Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
The first smile the customer is greeted with when calling the club.
Manage all reservations.
Manage on line ticket sales.
Present reservation sheets before each show to the door staff.
General office duties which include filing, printing, multiple phone lines & copier.
Generate sheets for reservation book and door staff.
Provide house keeping for the office and the company condo.
Enrolling Federal employees with the Flexible Spending Accounts.
Processing health, dental, vision & Ortho claims in a timely manner while following company protocol and abiding by OPM regulations.
Helping business owners reach a nationwide customer base.
Integrating the latest technology to create mulitfunctioning websites.
General office duties which include answering customer calls, filing, faxing & copier.
Handle claims and warranty needs for various books of business.
Addressed customer service inquiries in a timely and accurate fashion.
Made reasonable procedure exceptions to accommodate unusual customer requests.
Maintained up-to-date records at all times.
Outbound call center selling lawn care treatment plans.
Generate new business and leads.
Self motivated team lead.
General office duties.
Accounts receivable and payable.
Place bids and contract cleaning jobs.
Coursework in Dental Assisting and Extended duty dental assisting.
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